Engineering Manager, Observability Dept | USA EST | Remote

Grafana Labs

5h•$183,000 - $220,000•Remote

About The Position

Grafana Labs is a remote-first, open-source powerhouse. The Observability department is focused on enabling developers to understand the health and performance of their applications and infrastructure in any environment by providing tools to instrument their code, ingest observability data into Grafana Cloud and visualize and explore it. Grafana Cloud is our composable observability platform that integrates metrics, logs, traces, and profiles with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, Tempo, and Pyroscope – without the overhead of installing, maintaining and scaling their own observability stack. Grafana Alloy is a distribution of the OpenTelemetry collector. Its purpose is to collect, process, and export telemetry signals at scale. Alloy combines the strength of leading ecosystems like OpenTelemetry, Prometheus, Loki, Pyroscope, and more. Alloy is an open source project that is maintained on Github.

Requirements

Domain knowledge in observability and OpenTelemetry to manage a team that will collaborate closely with the OpenTelemetry collector community.
Comfortable working with engineering teams who have a strong sense of autonomy in their decision-making, be it technical or product focused.
Keep up-to-date with the latest technical trends and shifts in order to maintain and enhance your understanding of the challenges your teams face.
Comfortable collaborating across time zones and cultures in a fully remote environment, using clear, empathetic communication to build trust, connection, and psychological safety.
Demonstrated ability to manage complexity, align stakeholders, and elevate team performance to deliver meaningful, high-quality results.
Deeply customer-focused, consistently grounding decisions and technical choices in user needs and real-world impact.
Solid understanding of distributed systems principles, including scalability, fault tolerance, consistency, and observability.
Comfort with AI-assisted tooling. We embrace AI and agentic development so we expect you to be curious and comfortable using AI-powered tools and ideally have practical experience folding them into a team’s workflow.

Nice To Haves

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

Responsibilities

Manage and develop the team of Alloy engineers, providing regular feedback and supporting each person’s growth through career conversations.
Support the Alloy team on their path to closer collaboration with the OpenTelemetry collector community. Address roadblocks.
Collaborate closely with go-to-market to ensure customers and prospects are successful with their Alloy journey.
Work closely with product and engineering leadership to ensure Alloy fits seamlessly into the end-to-end user experience for Grafana cloud products.
Provide guidance throughout the project lifecycle from early ideation through planning, execution and post‑launch guiding the team to deliver high‑quality results consistently.
Foster a psychologically safe environment where engineers can learn, experiment and iterate quickly, encouraging innovation and a culture of continuous improvement.
Work across team boundaries by contributing to projects outside your team’s scope and partnering with other functions to solve customer problems.