Engineering Manager - Integrations Platform

Plaid•San Francisco, CA

About The Position

The Integrations Platform team is at the heart of Plaid. Every extraction Plaid performs — on-demand or scheduled — flows through the services this team owns, supporting some of the world's largest companies, including Google, Meta, Shopify, Square, Robinhood, and Venmo. Our mission is to provide a highly reliable, efficient, and configurable extraction platform that powers all of Plaid's extractions, ensuring products get the bank data they need, when they need it. We are tier-0 in Plaid's architecture: downtime here causes downtime across every Plaid product. We are the data-supply team for every product at Plaid. Plaid's newest insights products — LendScore (Credit), Protect (Fraud), Signal, EWA Score — depend directly on the accuracy, freshness, and quality of the bank data our platform delivers. Our customers are Plaid's product engineering teams (Fraud, Credit, Payments, Financial Management), Network Engineering & Access (NEA, the team that writes the per-bank extractors on top of our framework), and the Data Org. We own three core pillars: Traffic: the scheduling and traffic-management systems that decide when and how often Plaid extracts data from each bank. This is one of the hardest optimization problems at Plaid. We need to keep data fresh enough to meet 8,000+ different customers' SLAs, stay inside the rate limits each bank imposes on us, and minimize the cost of every extraction, all at the same time. Extraction Platform: Our classic platform and the next-generation OAuth extraction framework we're investing in to power the next decade of Plaid’s products. Network Health: the credentials, tokens, and traffic systems that keep Plaid's connections to banks alive. Once a user links an account, it's our job to keep it authenticated, healthy, and extractable for the years that follow — through token rotations, bank-side changes, and the long tail of failure modes that can break a connection at any point in its lifecycle.

Requirements

8+ years of industry experience, that includes time as a Staff-level engineer before transitioning into management.
1+ years of engineering management experience
Deep experience designing scalable, reliable architectures that support real-world products at scale.
Track record of building and growing high performing engineering teams (either as an engineer or a manager).

Responsibilities

Lead a team of 6 engineers, ranging from mid-level to Staff, developing them through clear goal setting, coaching, and feedback.
Define and drive the long-term strategy for this foundational area, in close partnership with technical and product leaders across Plaid.
Collaborate with cross-functional partners to identify high-leverage opportunities, shape the roadmap, and dive deep into technical design and execution details to ensure consistent delivery of high-impact business outcomes.
Uphold a high bar for technical quality and delivery velocity, leading by example.