Engineering Manager - Energy

Utility Warehouse

3d•Remote

About The Position

UW is on a mission to simplify utilities by offering energy, broadband, mobile, and insurance in one place, aiming to double in size. The Engineering Manager will join the Technology & Product function, specifically within the Engineering family. This role involves co-leading a squad with a Product Manager in a cross-functional environment with UX and Data colleagues. The manager's responsibilities include creating clarity, consistency, and momentum within the squad, acting as a liaison with senior leadership and business stakeholders, and ensuring high standards in delivery and quality while balancing short-term goals with long-term sustainability. The role also focuses on people development through coaching and feedback, fostering a positive team culture, and enabling the team to perform at their best.

Requirements

Knowledge of core tech stack: gRPC, GraphQL, React, Kafka, Docker & Kubernetes.
Experience leading the team's technical design process, facilitating design discussions, and representing the team in cross-functional technical conversations.
Ability to drive technical decisions to clear, well-documented outcomes by evaluating options, trade-offs, and next steps when the team disagrees.
Experience validating designs and architecture against real-world edge cases and domain variations to minimize avoidable rework.
Ability to take ownership of technical decisions, ensuring they align with product and engineering strategy.
Strong understanding of engineering best practices, proactively identifying opportunities for improvement.
Hands-on experience with AI development tools.
Experience defining team goals and driving prioritization to achieve them.
Experience creating clarity when competing priorities, technical options, or complex legacy system migrations threaten focus or timelines.
Ability to work with Product Managers to set OKRs aligned with company goals.
Ability to co-lead annual and quarterly planning.
Experience identifying risks early and mitigating them.
Experience improving delivery predictability by surfacing risks early and cutting or sequencing scope to protect commitments.
Experience identifying practices for security and SLOs.
Ability to drive operational excellence and lead metrics reviews.
Experience of managing a team of engineers.
Proven ability to onboard, train, develop, and coach reports, as well as participate in performance calibration and promotion reviews.
Intermediate awareness of customer and market insights.
Ability to communicate strategy to the squad.
Experience building deep domain knowledge of the squad’s area, including variations in real customer, partner, and operational scenarios.
Ability to push back early when requirements or designs are ambiguous or incomplete.
Experience working within complex, multi-variant domains (such as billing, pricing, identity, or claims) where handling intricate logical edge cases is critical.
Experience fostering a healthy team dynamic and resolving interpersonal conflicts.
Ability to collaborate effectively with cross-functional colleagues.

Nice To Haves

Experience with Go is preferred but not essential.
Experience with AI-assisted software development.

Responsibilities

Technical Mastery: Take responsibility for the technical decisions the squad makes and ensure they align with company and technical strategy. Understand all technologies used by UW in the squad and how they fit together. Identify opportunities for improvement in engineering practices.
Impact: Define team goals and ensure proposed work aligns with them. Drive prioritization within the team to best achieve goals. Push self and team to achieve team goals.
Operational Excellence: Identify and implement practices for security and operational service level objectives (SLOs). Coordinate on-call coverage and drive the squad to operational excellence through regular metrics reviews.
Planning & Delivery: Work with the Product Manager and team to set OKRs aligned with company goals. Identify and mitigate risks and blockers. Measure and communicate team performance against OKRs, KPIs, and milestones. Co-lead annual and quarterly planning for the squad.
People & Coaching: Ensure the squad has the necessary technical skillsets, developing existing members or hiring as needed. Onboard, train, develop, and coach reports for career growth. Participate in performance calibration and promotion reviews.
Business & Domain Knowledge: Understand and communicate company, department, and pillar strategy and goals to the squad. Interact with stakeholders across the business to provide insight and context.
Leadership & Culture: Foster a healthy team dynamic and resolve interpersonal conflicts. Collaborate effectively with cross-functional colleagues. Teach and embody the company culture. Raise the team's voice to senior leadership with manager's help. Ensure team expenditures are in line with budgets.

Benefits

Competitive salary
Performance bonus (annual discretionary, 15-40%)
Flexible working (remote-first)
Optional four-day working week (90% pay for 90% impact)
Work from abroad for up to three weeks, twice every tax year
25 days holiday plus bank holidays (increasing with tenure)
Option to trade up to five days of holiday each year
UW discounts
Matched-contribution pension scheme
Life assurance (up to 4x salary)
Flexible benefits allowance (for private health insurance, dental insurance, or gym membership)
Eight-week paid sabbatical after four years of service
Dedicated learning and development budget
Bi-annual promotion cycles
Inclusion in belonging groups