Engineering Manager, DevOps & Platform Engineering

Ford•Dearborn, MI
•$165,000 - $200,000•Hybrid

About The Position

Ford Pro Intelligence is part of Ford Pro, a global business within Ford Motor Company that provides productivity solutions for commercial customers. Its technology team, within the Vehicle Cloud and Mobile Division, powers Ford Pro Telematics and Data Services. Ford Pro Telematics provides near-real-time fleet data and insights to help customers improve performance, reduce downtime, and streamline operations. The Engineering Manager will lead and grow the DevOps team, shape its direction and operating practices, and help engineering teams build, deploy, and operate software reliably. The role combines people leadership and talent development with technical guidance across DevOps and platform engineering. The manager will set priorities with cross-functional partners, improve engineering tools and practices, support reliable and secure delivery, and communicate plans, progress, and risks to senior leaders. Success means the team has clear priorities, strong engagement, and growth opportunities; engineering teams can use reliable platform capabilities to deliver changes safely and efficiently; operational practices help address reliability issues and recurring toil; partners understand and work effectively with the team; and the roadmap balances reliability, security, developer experience, and delivery needs.

Requirements

  • Bachelor’s degree in Computer Science or a related technical field.
  • At least 5 years of experience directly managing software engineering teams, including hiring, mentoring, developing, and retaining talent.
  • At least 10 years of experience in software engineering and/or DevOps.
  • Extensive experience leading teams in Agile environments, including managing sprints and improving delivery practices and velocity.
  • Strong understanding of DevOps and platform engineering practices, including CI/CD, infrastructure automation, cloud infrastructure, observability, and production operations.
  • Demonstrated ability to set priorities, manage delivery commitments, and balance speed, reliability, security, and quality.
  • Strong communication and stakeholder-management skills, including the ability to navigate cross-functional priorities and build alignment.
  • A continuous-improvement mindset focused on making engineering systems and team practices more effective.

Nice To Haves

  • Experience delivering and operating high-scale web applications and telemetry solutions.
  • Experience with GCP; experience with other major cloud platforms is also relevant.
  • Familiarity with Terraform, Kubernetes, GitOps, and modern CI/CD systems.
  • Experience improving developer experience, platform reliability, or the scalability of shared engineering services.
  • Experience leading teams through platform modernization, organizational change, or operational improvement.

Responsibilities

  • Lead, coach, and develop DevOps engineers by setting clear goals and supporting their growth, engagement, and career development.
  • Hire and retain talent; build a healthy, inclusive team culture that promotes accountability, collaboration, and ownership.
  • Set team direction and priorities in partnership with engineering, product, security, and operations stakeholders.
  • Improve the tools and practices that help engineering teams build, test, deploy, and operate services safely and efficiently.
  • Guide the evolution of CI/CD pipelines, infrastructure automation, cloud platforms, and developer self-service capabilities.
  • Promote reliability and operational readiness through observability, incident response, capacity planning, and continuous improvement.
  • Help teams balance delivery speed, system reliability, security, quality, and cost.
  • Establish useful engineering standards and paved paths without unnecessary process or delays.
  • Lead in Agile environments, support effective sprint planning and execution, and improve delivery practices and velocity.
  • Partner with technical leads on architectural and operational decisions while maintaining clear ownership and accountability.
  • Communicate plans, priorities, progress, and risks to senior leaders and cross-functional partners.
  • Navigate competing priorities and disagreements constructively, build alignment through trust, and maintain team focus through ambiguity or change.

Benefits

  • Immediate medical, dental, vision, and prescription drug coverage.
  • Paid parental leave, new parent ramp-up programs, and subsidized back-up child care.
  • Family-building benefits, including adoption and surrogacy expense reimbursement and fertility treatments.
  • Vehicle discount program for employees and family members, and management leases.
  • Tuition assistance.
  • Employee resource groups.
  • Paid time off for individual and team community service.
  • Vacation time, sick/personal time, and paid holidays, including time between Christmas Eve and New Year’s Day.
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