Engineering Manager/Asst Chief

Westin Governor Morristown•Morristown, NJ

1d•Onsite

About The Position

The Engineering Manager is responsible for the day-to-day operations of the engineering department. In the absence of the Director, the Engineering Manager will assume the administrative, financial and operating aspects of the hotel as they relate to engineering. Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands.

Requirements

At least 3 years of supervisory or lead mechanic experience in a hotel or a related field; or a technical certificate with at least 1 year of supervisory or lead mechanic experience.
Stationary engineer’s license if required by local code.
HVAC, electrical, plumbing, boiler operations and general maintenance skills.
High school diploma or equivalent.
Ability to exert up to 100 pounds of force occasionally, and /or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
Ability to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Ability to effectively listen to, understand, and clarify concerns raised by employees and guests.
Ability to multitask and prioritize departmental functions to meet deadlines.
Ability to maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Ability to effectively handle problems, including anticipating, preventing, identifying and solving problems.
Ability to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Ability to maintain confidentiality of information.

Responsibilities

Assist in developing and implementing plans to maintain property, equipment, grounds and other assets in a safe and acceptable state of repair.
Ensure the hotel is in compliance with all local, state and federal laws.
Supervise and train all Engineering staff in Customer Service, Empowerment, Standard Operating Procedures and Loss Prevention.
Create and post all Engineering staffs schedules.
Create and adhere to annual budget for department.
Assist in developing financial forecasts and actively participate in monthly profit/loss review meetings.
Create and implement preventative maintenance program for all hotel equipment.
Ensure all emergency and life safety equipment and systems are inspected, tested and certified per Highgate Hotel standards.
Actively participate in energy conservation programs.
Review all guest and meeting planner comment cards to ensure problems are identified and corrected in a timely manner.
Ensure compliance with the Americans with Disabilities Act (ADA).
Assist with the administration of all vendor contracts controlled by the engineering department.
Ensure that room maintenance requests are handled in a prompt and courteous manner.
Follow up on all alarms immediately to determine the exact location and cause. Determine emergency status and report findings to Front Desk. Take immediate action as necessary.
Assist as necessary with special projects and renovations.
Support and participate in all Highgate Hotel programs.
Lead and/or participate in Highgate Hotel Safety Committee.