Engineering Manager - AI Services (BearQ)

SmartBear•Somerville, MA

15d•Hybrid

About The Position

SmartBear delivers application integrity for modern tech stacks, ensuring continuous, measurable assurance that software just works as intended with governance to operate at AI speed and scale. SmartBear offers deep test automation, API lifecycle management, and observability capabilities. With integrations across the SDLC, it sets a new quality standard for application delivery teams. SmartBear is trusted by more than 16 million developers, testers, and software engineers across 32,000 organizations, including 75% of the largest financial institutions and industry leaders such as Adobe, JetBlue, and Microsoft. SmartBear’s best-loved brands include Swagger, TestComplete, Reflect, QMetry, Zephyr, and more. As stewards of a collaborative open source community, SmartBear meets customers where they are to make our technology-driven world a better place. Learn more at www.smartbear.com, or follow us on LinkedIn, X, and Reddit. At SmartBear, you will be part of a dynamic team solving one of the most critical challenges facing modern businesses: ensuring the integrity of software in an AI-driven world. Whether you are working directly with customers, driving go to market strategies, supporting operations, building products, or enabling teams, your contributions help shape the future of software quality for organizations worldwide. Join us in our mission. Engineering Manager - AI Services (BearQ) Hybrid in-office, Somerville, MA We’re looking for a manager to provide technical guidance and career growth mentorship to a full-stack engineering team building an AI-native and autonomous application testing platform named BearQ. The team has a mix of junior and senior engineers with demonstrated ability to perform at a high level and deliver a quality product fast. Front-end: TypeScript, Vue, HTML/CSS Back-end: Typescript Infra: AWS (EC2, S3, RDS, ECS) Product intro SmartBear’s BearQ platform (https://smartbear.com/product/bearq/) delivers autonomous application testing using AI-native QA agents who explore, understand, validate and report on the application. BearQ agents are always-on and continuously adapt their understanding of the application as it evolves over time. BearQ agents can work alongside established QA teams to augment the team’s work, or they can operate independently to comprehensively test an application. BearQ was built entirely in-house from scratch by a small but powerful team of full-stack engineers with expertise in agentic AI and distributed systems. Combining Vision Language Models and asynchronous systems, BearQ agents can test applications across the device spectrum in a highly scalable and tunable way. About the role As an Engineering Manager you will promote a culture of collaboration and innovation leading to success. Your direct reports will be junior and senior engineers in the U.S., with a mix of onsite and remote employees. You will report to the VP of AI and Architecture.

Requirements

3+ years managing software development scrum teams
Experience in a SaaS-based company with some remote employees
At least one year as software engineer in a production role
Ability to turn high-level requirements into actionable plans with projected target dates
Outstanding proactive communication skills and English fluency
We value intelligence, humility and hard work – after all, we’re solving complex technical problems!

Responsibilities

Direct the technical work for a team of software engineers ranging from front-end to back-end, and junior to senior experience levels.
Take a proactive approach to improving the entire software development life-cycle.
Leverage modern best practices (e.g., Agile) to manage the delivery of software through continuous deployment, integration and test-driven development, including issue triaging, planning and assigning based on experience and skills.
Collaborate cross-functionally with external teams to build relationships that deliver on company goals.
Work effectively with product managers, engineers and leadership to grow your team and most effectively meet aggressive business outcomes.
Synthesize customer feedback and advise on technical designs for new features.
Determine processes and metrics to ensure products are market ready.
You will not be expected to author code in this role, but it is required that you maintain a concrete technical understanding of our system and the information flow throughout it.

Benefits

You can grow your career at every level.
We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

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