Engineering Lead

Lodgeworks•Burlington, MA

1d•Onsite

About The Position

The Lead Maintenance Engineer is responsible for assisting with the operation, maintenance, service, and repair of equipment as assigned. This role directs and supervises the Maintenance staff as requested by the Chief Engineer and/or General Manager. The Lead Maintenance Engineer is responsible for all day-to-day operations of the maintenance department and overseeing the successful completion of maintenance and daily assigned tasks. They are also responsible for participating in the preventative maintenance program, handling guest requests, and other work orders as assigned. In addition, the Engineering Lead assists the Chief Engineer with completing frequent safety checks and quarterly checklists with the expectation of being proactive and finding and correcting any would-be issue before it becomes an issue.

Requirements

A team player with a heart for hospitality.
A long-term thinker.
Customer-focused, with guests, clients, and employees at the forefront of your thinking.
Nimble and able to adapt to change quickly.
Aware that a good reputation is a huge asset to a hotel and committed to being a representative of that great reputation.
An excellent communicator.
Naturally curious and value listening to solve problems.
Comfortable following directions, guidelines, and work objectives.
Capable of exerting up to 60 pounds of force occasionally.
Capable of standing for an entire shift or for an extended amount of time.
Capable of reaching overhead, utilizing both hands, leaning over, stooping, and kneeling.
A must: Eager to be part of a great work culture and team.

Nice To Haves

Practiced, with six months' related experience in hospitality industry.

Responsibilities

Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
Maintain regular attendance in compliance with LodgeWorks standards as required by scheduling, which will vary according to the needs of the hotel.
Maintain the physical structure and grounds of the hotel property in like-new condition, including landscaping, walkways, and pool area.
Ensure that all maintenance requests are completed in a timely manner, help manage improvement projects, and develop preventative maintenance programs.
Train and supervise Engineering staff and coordinate scheduling.
Handle maintenance items in-house whenever possible, and employ outside vendors rather than endangering self, employees, or hotel property.
Use two-way radios, telephones, general office equipment, and various types of maintenance equipment.
Help manage the operation of the engineering department to ensure compliance with company standards, safety rules, and health and sanitation regulations.
Ensure the mechanical status of the property and maintenance equipment.
Maintain all compliance standards and regulations to encourage safe and efficient hotel operations.
Be familiar with LodgeWorks/Brand policies and hotel rules, as well as hotel terminology.
Help implement emergency projects and other responsibilities as assigned.
Ensure that the pool and spa are in compliance with area health codes.
Participate in Safety Committee meetings and help coordinate fire drills and the training of all employees on safety procedures.
Maintain/train key control systems and procedures on property.
Attend meetings as required by management.
Monitor inventory levels to ensure that adequate supplies are on hand to provide top-quality guest services.
Assist in any other task or duties as requested by management.