Engineering Lead, Strategic Deals
About The Position
Decagon's Strategic Deals are with the largest companies in the world. Each one puts a Decagon agent in front of millions of users, fielding hundreds of millions of conversations a year. These deals are won on technical execution: hard problems without an off-the-shelf answer, latency and reliability constraints at real scale, and requirements that push the product into new territory. You'll own the technical build for 1–3 Strategic Deals end-to-end, operating like the founding CTO of each. You'll work directly with the customer’s senior engineering and product leaders to figure out what they need for the deal to be successful. From there, you decide what Decagon should build, tech-lead a pod of engineers to ship it, and productionize it so it benefits every customer, not just this one. You're across every technical workstream on the deal, from infrastructure and the agent build to model evaluation, research, and the reliability work that makes it production-grade. You sit at the center of product strategy: your decisions shape not only each deployment, but also the feature set that gets reflected in the product itself.
Requirements
- A strong engineering leader or ex-technical founder with 5+ years of industry experience in software engineering
- Strong appetite for customer-facing work
- Comfort owning high-stakes accounts with significant ambiguity
- The ability to quickly assess how long different technical paths will take, weigh their risks, and choose between them under pressure
Nice To Haves
- experience productionizing agentic systems
Responsibilities
- Own the technical build end-to-end for a handful of Strategic Deals, from POC through close and into post-close stabilization
- Drive technical requirements directly with the customer’s engineering and product leaders, and build technical champions inside their organizations
- Identify technical risks early and de-risk them before they threaten the deal
- Dig past feature requests to the underlying problem, then scope solutions that generalize, turning bespoke deal requirements into durable improvements to the core Decagon product
- Tech-lead a pod of 1–3 Software Engineers per deal: set technical direction, own delivery, and mentor the engineers on your team
Benefits
- Medical, Dental, and Vision benefits for you and your family
- Life Insurance and Disability Benefits
- Retirement Plan (e.g., 401K, pension)
- Parental Leave
- Fertility and family building benefits through Carrot
- Monthly stipend to support your wellness, lifestyle, and work-life balance
- Daily lunches and snacks in the office to keep you at your best
- Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
