Engineering Helper

Four Seasons Hotels and Resorts•New York, NY

17h•Onsite

About The Position

Four Seasons Hotel New York Downtown is looking for an Engineering Helper who fully embodies our values, shares a passion for excellence, and infuses enthusiasm into everything they do. As Engineering Helper, you will be accountable for shaping the client experience by providing exceptional service in support of our world-renowned hotel. FSNYD is recognized as a Forbes 5 Star Hotel; Forbes 5 Star Spa and AAA 5 Diamond Hotel. This position reports to the Engineering Management for New York Downtown. Four Seasons Hotel New York Downtown is diverse, inspiring and vibrant. As Engineering Helper, you will be part of a team that prides itself on excellent service, driving inclusion & belonging, working collaboratively, demonstrating mutual respect and having a passion for providing exceptional client experiences. Your role is vital to the success of Four Seasons New York Downtown. You will be able to shape your work environment by contributing to new ideas, offer solutions and find ways to collaborate with all departments being at the heart of the operation. In return you will be provided with the same level of care that we expect to be shared with our employees and all backed by our impressive Employee Value Proposition. You are enthusiastic, optimistic and passionate. You are self-driven and solution oriented. You are invested in your team, you listen, care about their development and celebrate your team’s success. You set expectations and know to ‘inspect what you expect’. You foster inclusion and embrace diversity. You take feedback as an opportunity to help you grow. You work smart, you are organized and have a strategy to achieve your goals. You plan your tasks carefully, you are pro-active and organized ensuring you’re effective. You are client obsessed and create opportunities to connect in meaningful ways, building lasting relationships. You have integrity and your actions match your words.

Requirements

High school education or equivalent experience
Experience required by position is from three months to one full year of employment in the related position with Four Seasons or other organizations.
Has 5 Certificate of Occupancy requirements.
Requires a working technical knowledge of general building maintenance.
Working knowledge is generally learned on-the-Job or through a series of professional certifications.
Requires knowledge of the ability to operate computer equipment.
Ability to read and speak and write English.
Must be Local 94 member

Nice To Haves

Refrigeration experience and/or associated certification preferred

Responsibilities

Perform painting work including, but not limited to: paint-ins, wall paper hanging, plastering, and chalking, refinishing projects, provide service and repairs to hotel equipment including electrical, plumbing, fire & safety, HVAC refrigeration, and respond to inquiries and problems in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.
Maintain the physical property and furnishings in a manner consistent with that of a luxury hotel.
Patch, paint, plaster interior and exterior surfaces.
Maintain brushes and rollers in good condition.
Complete all assigned work in a safe and complete fashion.
Use all safety precautions at all times when using tools, chemicals, ladders, or other potentially dangerous equipment or supplies.
Install and repair of vinyl and paper wall coverings.
Complete all assigned projects in a timely fashion.
Ensure a clean neat, and organized work area.
Conduct oneself in a professional manner at all times to reflect the high standards of Four Seasons Hotels.
Handle and report any accident immediately, no matter how minor.
Maintain a good working relationship with other employees.
Respond properly in any hotel emergency or safety situation.
Perform other tasks or projects as assigned by hotel management and staff.
Concentrate on projects concerned with the Rooms Preventive Maintenance Program.
Clean all stations in Engineering and maintain a neat and organized department.
Respond to all guest complaints regarding the maintenance of their room or public area in a timely manner.
Perform preventative maintenance in guest rooms and public areas.
Repair an assortment of items brought to the shop by other departments.
Respond to all emergency conditions such as fires, power failures, etc.
Understand all guest room electrics and plumbing, drapes & sheers, wiring in the bathroom, and hardware.
Provide instruction and encouragement as needed to other employees.
Assist in hotel’s effort to conserve energy.