Engineering Assistant-U

PECO • Tredyffrin Township, PA

1d • Onsite

About The Position

Exelon is leading the energy transformation and is looking for problem solvers, innovators, community builders and change makers to deliver solutions that make diverse cities and communities stronger, healthier and more resilient. Exelon is a Fortune 200 company with 20,000 colleagues serving over 10.7 million customers across six energy companies. They are committed to creating an environment where every person can thrive, focusing on purposeful careers, growth opportunities, community impact, and support to thrive. They value diverse voices, fresh perspectives, and bold thinking, and offer competitive compensation, incentives, excellent benefits, and the opportunity to build a rewarding career.

Requirements

• Associate degree in technical discipline.
• Valid driver's license and insured vehicle for use on company business.
• Knowledge of aerial and underground electric distribution work practices, standards, and procedures.
• PC skills with work processing, databases, and spreadsheets.
• Experience with Passport, CIMS and OMS.
• Knowledge of PECO energy tariff and service requirements.
• Ability to respond to off-hour emergencies and fulfill on-call responsibilities, including field response.

Nice To Haves

• Good communication skills
• Experience with Microsoft Excel

Responsibilities

• Address all customer complaints which are referred to the region, including complaints received through presidential complaints, PUC complaints, and regulatory performance complaints.
• Contact customers to determine the nature of their complaints.
• Write letters on behalf of management to address customer issues.
• Interact with key accounts to address customer reliability issues.
• Recommend field solutions to reliability problems.
• Assist the reliability engineer in performing circuit, load, and reliability analysis.
• Assist in the analysis of interruption reports.
• Develop and maintain records to define reliability trends.

Benefits

• Hourly rates will be paid in accordance with terms of the candidate’s skills, qualifications, experience or collective bargaining agreement: $30.99/Hr.
• Annual Bonus for eligible positions: 4%
• 401(k) match and annual company contribution
• Medical, dental and vision insurance
• Life and disability insurance
• Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
• Employee Assistance Program and resources for mental and emotional support
• Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
• Referral bonus program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree