Engineering Applications Solutions Specialist

BlueScope • Kansas City, MO

13h

About The Position

BlueScope has a long-standing reputation for quality brands and products, leading technology, and a customer-first spirit. As one of the world's largest manufacturers of building solutions, our diverse and inspired workforce is committed to improving the communities we serve through breakthrough thinking and innovation. Your goals, ideas, and perspectives can help shape our future. The Engineering Training team provides comprehensive support for engineering applications and processes, facilitating efficient design, detailing, manufacturing integration, and project execution across BlueScope. This team supports critical engineering systems such as PIM, POE, Vision, Atlas, nVision, Tekla, and other engineering and manufacturing applications. The Engineering Application Solutions Specialist role focuses on supporting these engineering applications and processes. This position involves assisting users with application issues, troubleshooting, testing, documentation, and training, while also developing technical expertise in engineering systems and workflows. The Specialist will analyze technical challenges, coordinate solutions among stakeholders, and contribute to testing, process improvement, documentation, training, and project initiatives aimed at enhancing engineering efficiency and standardization.

Requirements

• Bachelor’s degree or 4 additional years of business related experience in lieu of degree
• 2 years of relevant experience
• Analysis and troubleshooting experience

Nice To Haves

• Experience with Tekla, Autodesk, Vision, PIM, POE, Atlas, or similar systems
• Knowledge of engineering or manufacturing processes
• Experience supporting internal software applications

Responsibilities

• Provide support for engineering applications by responding to incidents, service requests, and user questions.
• Troubleshoot application issues and assist with identifying root causes and solutions.
• Support system testing, upgrades, releases, and defect validation activities.
• Create and maintain user guides, procedures, training materials, and support documentation.
• Participate in training initiatives and help users understand application functionality and best practices.
• Assist with process improvement and application enhancement initiatives.
• Maintain accurate records of support issues, resolutions, and system changes.

Benefits

• health insurance
• life insurance
• short and long term disability
• paid time off
• retirement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level