Engineering Account Executive

GreenWorks Service Company•Denton, TX

2d•$16•Remote

About The Position

The Engineering Account Executive is responsible for selling engineering services, managing client relationships, and overseeing projects from initial sale through full completion. This role directly supports company growth while delivering exceptional client experiences.

Responsibilities

Operate in alignment with core values: Client First, Inspiring Innovation, Elevating Quality.
Provide top-tier customer service across all communication channels.
Follow all company policies, procedures, and attendance requirements.
Minimum sales goal of $35,000 per month in bookings.
Maintain at least 35 calls per day (inbound and outbound).
Answer inbound calls on the first ring and remain available throughout the shift.
Gaps between calls should not exceed five minutes unless approved by management.
Be logged in and ready to work at the start of your scheduled shift.
Tag calls correctly to receive the next inbound call.
Respond to texts within five minutes.
Treat all calls and leads as high value.
Schedule appointments and assist clients with service needs.
Send quotes for larger services and complete daily follow-up tasks.
Manage projects from sale through completion and keep clients updated.
Enter all leads and customer information into the CRM immediately.
Follow up on unpaid completed jobs as directed by leadership.
Act as a liaison between clients, internal teams, and field personnel.
Use Microsoft Teams to stay connected with teammates and leadership.
Maintain reliable internet and power, with a backup location available if needed.
Additional KPIs, duties, and job tasks may be assigned or adjusted at any time based on business needs.