Engineer - Technical Services

Westlake • Longview, TX

6d • Hybrid

About The Position

Provide technical assistance to production, sales, and customers to enable Westlake to maintain a high-quality position as a major manufacturer of polyethylene resins.

Requirements

• B.S. Degree in Chemical Engineering required
• Computer experience, proficiency in Word, PowerPoint, and Excel are needed.
• Ability and willingness to travel 30%–50% as required for the role

Nice To Haves

• Internship experience within the industry is a plus

Responsibilities

• Provide technical support to the production plant.
• Conduct internal evaluations of commercial and experimental products.
• Establish and maintain finished product specifications.
• Assist, when requested, in preparing work procedures for the safe operation of laboratory testing and fabrication equipment.
• Investigate, summarize, and give proper and concise conclusions on the validity of polyethylene quality complaints.
• Provide technical support to Sales and Marketing.
• Prepare product data sheets and competitive resin guides.
• Audit competitive resins to improve existing products or develop new products.
• Provide technical input on trends and changes in market conditions.
• Participate and represent WPC interests in industry trade and technical associations such as SPI, SPE, ASTM, TAPPI, AND NFPA.
• Supervise qualifying evaluations of new or existing WPC resin products at customers’ plants.
• Recommend improved or new products in existing or new market areas.
• Provide technical support to customers.
• Investigate, resolve, and equitably document quality complaints to the company and customer.
• Introduce new products to customers that provide technical/cost advantage while maximizing company profits.
• Perform customer liaison duties and foster goodwill.
• Conduct training, provide start-up assistance, and educate customers in resin and equipment design.
• Maintain thorough working knowledge of resin applications, properties, and process ability of polyolefins and other polymers.
• Optimize WPC customers' fabrication processes for increased quality and production output.
• Follow safety protocols, report any safety/environmental concerns promptly, and participate in monthly safety meetings.
• Plan and organize tasks effectively, communicate clearly and concisely, and build strong working relationships across all levels.
• Stay within travel budgets, support team coverage as needed, keep management informed on key updates, and handle additional duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level