Engineer - Quality Assurance D365

PulteGroup•Atlanta, GA

21h

About The Position

The Quality Assurance Engineer is responsible for leading and providing quality engineering, third-level technical support, and technology integration services for moderately complex systems. Leads team initiatives and participates simultaneously in multiple IT project implementations. Has a working knowledge of advanced QA concepts, practices, and procedures. Deep knowledge of Dynamics 365 Sales, Customer Service, and Customer Insights, as well as Power Platform tools.

Requirements

Minimum high school diploma or equivalent (GED) required.
Typically requires a university degree or equivalent experience and minimum 2-4 years of prior relevant QA experience.
Extensive knowledge of Dynamics 365 Sales, Customer Service and Customer Insights (Journeys and Data).

Nice To Haves

Dynamics 365 certifications preferred.

Responsibilities

Design and implement enterprise-class test plans for Dynamics 365 platform.
Ensure the reliability, performance, and availability of critical systems through advanced testing techniques.
Participate in strategic planning for the Dynamics 365 platform including capacity planning and technology roadmaps.
Lead team initiatives and provide guidance to junior QA engineers.
Act as a mentor to less experienced team members, providing technical guidance and support.
Provide third-level technical support for complex issues.
Develop and maintain comprehensive testing documentation.
Ensure compliance with industry standards and best practices.
Writes QA automation scripts (or use tools such as MABL) to improve the quality and efficiency of our releases.
Participates in projects to establish and evolve DevOps practices, tools, and processes.
Provide on-call support as required to ensure timely resolution of critical after-hours issues.
Perform other duties as assigned.