Engineer, Network

Cogeco•New London, CT

12d•$63,600 - $104,900•Onsite

About The Position

Responsible for rapidly and reliably designing and activating commercial customer services across network access technologies including dedicated fiber and PON environments. Implement and ensure consistent operating, configuration and engineering standards to ensure stable product delivery aligned within company guidelines and expectations. Support System Field Operations to ensure all Circuit Activation solutions are operating consistently within company specification. Collaborate on the development of the technical solution that is to be implemented in the field deployments.

Requirements

Advanced knowledge of Datacom network design and architecture.
Advanced knowledge of Cisco and/or Ciena CLI device configuration
Advanced Knowledge of TFTP, TOD, CM files, and other related provisioning elements.
Knowledge of ONT and OLT PON infrastructures.
Knowledge of CWDM/DWDM deployment infrastructures.
Knowledge of access technologies; such as G-PON, XGS-PON, and E-PON.
Experience with service activation testing protocols such as: Y.1564, RFC 2544, 802.1ag
Knowledge of network system design, development methods, and techniques.
Deep understanding of Internet, wired and wireless networking standards and protocols
Ability to handle multiple projects and tasks
Ability to make decisions and solve problems while working under pressure
Ability to supervise and motivate others
Ability to use personal computer and software applications
Comprehensive understanding power systems AC/DC related to equipment installations
Knowledge of Electronic theory
Knowledge of Fiber Optic theory
Knowledge of IP Addressing
Bachelor's degree in engineering or related field, or equivalent experience
Industry and vendor specific certifications and training (Cisco, NCTI, SCTE, BCT/E)
Minimum 4 years of experience in Datacom network design and architecture
Minimum 4 years of experience with routing protocols such as OSPF, BGP, RIPv2
Minimum 4 years of experience with TCP/IP and IP/MPLS networking, subnets, and the OSI Model

Responsibilities

Actively and consistently support all efforts to enhance the customer service and experience.
Develop and Co-ordinate with system field staff all dedicated fiber operations and changes of Headend and Network Interface Device (NID) hardware to ensure unparalleled customer service and experience.
Liaise with other Network Engineers, Architects, Managers, NOC, Tech Support to deliver end-to-end customer solutions.
Provide engineering support and direction for new or existing technologies and current operational initiatives.
Support existing and new infrastructure tools and systems such as Viavi Fusion, OcularIP, ServiceNow
Possess the capacity to manage priorities effectively while meeting daily objectives and advancing long-term projects.
Maintain and grow the teams involvement in scripting and automation initiatives such as Zero Touch Provisioning (ZTP)
Evaluates and consults with senior management regarding dedicated fiber commercial solutions & services to ensure an excellent customer experience.
Initiate quality control to ensure consistent operational parameters for optimizing all dedicated fibre associated equipment to ensure guaranteed customer speeds are delivered 24X7 and there is sufficient data bandwidth delivery at the input to the edge networks that does not exceed maximum agreed parameters.
Instill a sense of ownership with focus on quality, collaboration, and delivery which constantly demonstrating improvements in self, team, and tools
Support capital budget process for the dedicated fibr services and solutions, execute approved budget plan.
Plan and implement all necessary maintenance window activities and inform required departments
Manage and meet with vendors to evaluate/test new equipment and leverage relationships to support and deliver solutions as needed.
Performs other duties as requested.