Engineer, Model Line

Hyundai Motor Company • Fountain Valley, CA

3d • $80,000 - $120,000 • Onsite

About The Position

At Hyundai, we’ve rethought our business and created cars that combine performance, quality, design and innovation into a complete package. It’s time you rethink what you expect from an employer. At Hyundai, we understand you're not just building a career – you're building a life. We believe in our people and realize that our success is a direct result of our commitment in offering you great opportunities for your career. If you would enjoy working in a dynamic environment and are looking for a chance to become part of a stellar team of professionals, we invite you to apply online today.

Requirements

• Must be a high school graduate.
• Four or more years of directly related work experience or equivalent.
• Proficient in Word, Excel, PowerPoint and Access.
• Thorough automotive technical knowledge required.
• Strong written and oral communications skills.
• Strong analytical/problem solving ability.
• Strong data management/general and statistical analysis/reporting capabilities.
• Strong organizational skills yet flexible to accomplish objectives that are often subject to change.
• Able to work independently with minimal supervision and direction.
• Requires the possession of a valid state driver’s license and good driving record.

Nice To Haves

• Bachelor’s degree in Engineering preferred.
• Master’s degree a plus.
• Automotive Retail and Wholesale experience preferred.

Responsibilities

• Ensure assigned Model meets HMA goals for quality and customer satisfaction.
• Evaluate Hyundai vehicles and accessories to ensure alignment with market and customer requirements, as well as road and usage conditions.
• Charged with tracking and reporting product quality and customer satisfaction concerns. Concerns tracked to closure by promptly managing the appropriate actions (parts, dealer, technician support, owner communication, etc.).
• Review and develop related Technical Service Bulletins in a timely manner, as needed.
• Gather and present field quality data to HMC and Hyundai affiliate partners to support alignment on priorities.
• Serve as the lead engineer for assigned models, maintaining a thorough understanding of all features, variants, and quality requirements.
• Analyze emerging quality concerns and report findings promptly to improve product quality and customer satisfaction.
• Collaborate with model development teams, manufacturing plants, and Hyundai technical groups to address production quality concerns and support continuous improvement initiatives.
• Lead vehicle launch quality activities, tracking technical issues through resolution and ensuring timely closure.
• Establish and manage overall and component-level Acceptable Quality Levels (AQL) for assigned models.
• Monitor vehicle performance against key quality metrics, including IQS, VDS, and CR, while developing action plans to address performance gaps and customer concerns.
• Conduct technical evaluations, approvals, competitor benchmarking studies, and customer preference assessments for preproduction, production, and competitive vehicles.
• Investigate technical issues and prepare Quality Information Reports (QIRs), ensuring effective follow-up on open issues.
• Support Field Repair activities by developing Technical Service Bulletins (TSBs), technical support notes, campaigns, and related documentation.
• Visit dealerships, ports, and manufacturing facilities to assess technical and service-related issues and evaluate corrective actions.
• Attend Ride & Drive events, port audits, and plant visits for assigned models.
• Evaluate, troubleshoot, and diagnose field failure parts while developing, validating, and implementing corrective measures.
• Author technical documents, trip reports, QIRs, and TSBs using PowerPoint and similar tools.
• Provide technical guidance to field staff, TechLine, and Tech Support teams, and perform other related duties as assigned.

Benefits

• Monthly Hyundai/Genesis vehicle lease allowance (including insurance and maintenance)
• Holiday Pay - the company shuts down with pay between Christmas and New Years.
• Vacation and sick time off
• Healthcare insurance (medical, dental, and vision)
• 401(K) company match
• Additional 401(K) Employer Enhanced Contribution program – eligible after 1 year of employment, in addition to the regular employer matching contribution
• Basic life insurance, short- and long-term disability
• Mental health, wellbeing, and employee assistance program
• Health advocate (coordinate care and services, assistance with claim and billing issues, understanding Hyundai benefits)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED