About The Position

The Engineer IV responds to guest repair requests and resolves maintenance issues. The role performs preventive maintenance, inspections, troubleshooting, and complex repairs across building systems and equipment, including HVAC, refrigeration, electrical, plumbing, mechanical, boilers, pumps, and pool heaters. Work must follow company standards and applicable local and national codes, with little or no supervision. The engineer maintains inventories, requisitions supplies, communicates shift activities and problems, uses Lockout/Tagout, and carries out Engineer on Duty readings and rounds. The role also trains and mentors other engineers, monitors work in progress, and may act in a supervisory capacity when supervisors or management are absent. The position requires advanced engineering operations skills and professional journeyman-level expertise in at least three designated building-maintenance areas, with basic skills in the others. The engineer must understand building systems, emergency response, maintenance documentation, blueprints, electrical schematics, maintenance contracts, vendors, and engineering software for preventive maintenance and energy management. The role follows safety, security, and company policies; reports hazards and incidents; completes safety training and certifications; and stores flammable materials properly. It also involves professional guest and colleague interactions, protecting company assets and confidential information, and meeting quality standards. Physical duties include moving objects up to 50 pounds without assistance and heavier items with assistance, using stairs, ramps, and ladders, and bending, twisting, reaching, pulling, and stooping. The employee uses computers or point-of-sale systems to enter and locate work-related information and performs other reasonable duties as requested.

Requirements

  • Valid driver’s license.
  • Refrigeration or electrical license/certification, earned or currently in progress.
  • Universal Chlorofluorocarbon (CFC) certification.
  • Meet applicable state and federal certification and/or licensing requirements.
  • Advanced engineering operations skills and general mechanical ability.
  • Professional journeyman-level expertise in at least three of the following areas, with basic skills in the remaining areas: air conditioning and refrigeration, electrical, plumbing, carpentry and finish skills, mechanical, general building management, pneumatic/electronic systems and controls, and/or energy conservation.
  • Knowledge of building systems, emergency response, building documentation, standard blueprints, and electrical schematics concerning plumbing and HVAC.
  • Knowledge and skill in the safe use of hand and power tools and other materials used for repair and maintenance.
  • Ability to perform highly complex repairs with little or no supervision.
  • Ability to perform advanced troubleshooting of hotel mechanical, electrical, and plumbing systems.
  • Ability to train and mentor other engineers and supervise work in progress.
  • Ability to perform Engineer on Duty readings and rounds.
  • Ability to move objects weighing up to 50 pounds without assistance and heavier items with assistance, and to use stairs, ramps, and ladders and perform reaching, bending, twisting, pulling, and stooping.

Nice To Haves

  • High school diploma or G.E.D. equivalent.
  • Certificate from a two-year technical diploma program for HVAC/refrigeration.
  • Extensive experience and training in general maintenance, including advanced repairs, electrical or refrigeration, and exterior and interior surface preparation and painting.
  • At least 2 years of hotel engineering or maintenance experience.

Responsibilities

  • Respond to guest repair requests and communicate with guests or customers to resolve maintenance issues.
  • Perform preventive maintenance on tools and equipment, including cleaning and lubrication.
  • Visually inspect tools, equipment, and machines; identify and operate equipment and building utility shut-off valves.
  • Maintain maintenance inventory and requisition parts and supplies as needed.
  • Communicate daily activities and problems to other shifts using approved programs and standards.
  • Perform complex repairs and advanced troubleshooting of property, HVAC, refrigeration, electrical, plumbing, mechanical, MEP, boiler, pump, and pool-heater systems.
  • Inspect the property and mechanical equipment, identify hazards or failed equipment, and take immediate corrective action.
  • Use Lockout/Tagout before maintenance work and ensure work meets company standards and applicable local and national codes.
  • Use engineering computer programs related to preventive maintenance, energy management, and other systems.
  • Maintain knowledge of maintenance contracts and vendors.
  • Train and mentor other engineers, supervise work in progress, and act in a supervisory role when supervisors or management are absent.
  • Perform Engineer on Duty responsibilities, including readings and rounds.
  • Follow company, safety, and security policies; report maintenance problems, hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials.
  • Maintain a clean and professional appearance, protect confidential information and company assets, and meet quality expectations.
  • Welcome and acknowledge guests, anticipate and address service needs, assist individuals with disabilities, and thank guests according to company standards.
  • Develop positive working relationships, support team goals, listen and respond to colleagues’ concerns, and communicate professionally.
  • Move, lift, carry, push, pull, and place objects; use stairs, service ramps, and ladders; and perform reaching, bending, twisting, pulling, and stooping.
  • Use computers or point-of-sale systems to enter and locate work-related information.
  • Perform other reasonable job duties as requested.
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