Engineer - Infrastructure Application Services (IAS)

Bass Pro Shops•Springfield, MO

1d•Onsite

About The Position

The Engineer- IAS (Infrastructure Application Services) is a technical role responsible for the design, implementation, support, and optimization of enterprise server and application infrastructure. This position ensures stability, scalability, and performance of application platforms across on-premises and cloud environments. The role serves as a technical engineer within the IAS team, driving best practices, mentoring junior engineers, and collaborating across IT and business units.

Requirements

Bachelor's Degree in Computer Science, Information Technology, Engineering, or equivalent experience.
5–8+ years of experience in systems engineering, infrastructure, or application platform support.
Strong experience with enterprise application platforms (M365, SCCM, Azure).
Experience with Windows Server.
Proficiency in virtualization and cloud platforms.
Experience with scripting/automation tools (PowerShell, etc).
Solid understanding of networking fundamentals (DNS, DHCP, AD, etc).
Experience supporting mission-critical, highly available systems.
Advanced troubleshooting and problem-solving skills.
Strong written and verbal communication.
Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

Design, implement, and maintain infrastructure supporting enterprise applications, including middleware, application servers, and integration platforms.
Lead complex system deployments, upgrades, and migrations (on-premises, hybrid, and cloud environments).
Ensure high availability, resiliency, and performance of critical application environments.
Conduct capacity planning, performance tuning, and system optimization initiatives.
Provide Tier 3 escalation support for production issues and outages.
Perform root cause analysis and implement corrective/preventive actions.
Develop and maintain monitoring, alerting, and incident response processes.
Participate in on-call rotation for critical systems support.
Ensure infrastructure adheres to enterprise security standards and compliance requirements.
Participate in vulnerability remediation, patching, and risk mitigation efforts.
Collaborate with cybersecurity teams to implement secure architecture designs.
Serve as a technical advisor to application teams, architects, and stakeholders.
Mentor and provide guidance to junior engineers.
Partner with cross-functional teams (network, storage, cloud, database, development).
Document architecture, processes, and operational procedures.