Engineer III - Network

HonorHealth•Phoenix, AZ
•Hybrid

About The Position

The Network Engineer III researches, develops, tests, analyzes, and documents WAN and LAN infrastructure. The role performs routine operational tasks, maintenance, project work, installation, and support, and provides guidance, mentoring, and training. It participates in an on-call rotation to support after-hours work involving incidents, upgrades, patches, and project tasks. The schedule is 8:00 a.m. to 5:00 p.m., with after-hours and weekend on-call rotation. This is a hybrid position, and the employee must reside in Arizona. The position supports HonorHealth’s IT Systems Operations department and works to improve network resilience, functionality, and performance while delivering service consistent with HonorHealth’s service-excellence tenets.

Requirements

  • Bachelor’s degree in Computer Science, Computer Information Systems, or a related discipline, or four years of related work experience.
  • Six years of required experience designing, planning, deploying, documenting, maintaining, and diagnosing switching, routing, DHCP, DNS, NTP, wireless, NGFW, ADC, WAN, IP voice and video, and copper/fiber cabling.
  • A question-and-answer session and lab exercise may be required to verify the skill set.
  • Must reside in Arizona.

Nice To Haves

  • Eight years of experience in network design, implementation, and management and healthcare.
  • Experience developing large-scale, distributed, semantically interoperable systems and network architecture modeling techniques that meet development specifications.
  • Experience designing and developing interfaces and interoperability solutions for mixed network environments, including virtual networks, Linux/Windows, and integration techniques.
  • Bachelor’s degree in Computer Science, Computer Information Systems, or a related discipline.
  • Cisco Certified Design Professional, Cisco CCNP, CCDP, CCDE, CCIE, CCAr, or ONS certification.
  • Infoblox CINA, CICA, CICE, or CIST certification.
  • Palo Alto ACE or PCNSE certification.
  • Aruba ACMA, ACMP, ACMX, ACDX, ACCA, ACCP, ACSP, or AWMP certification.
  • ISC2 CAP, CCFP, CCSP, or CISSP certification.
  • FLUKE XG, VSS, TruView, CSA, or AirMagnet certification.
  • Citrix CCA, CCP, or CCE certification.
  • F5 CA, CTS, CSE, CADE, or CADA certification.

Responsibilities

  • Research, develop, test, analyze, and document WAN and LAN infrastructure, including switching, routing, DHCP, DNS, NTP, and wireless networks.
  • Perform network maintenance, management, baselining, planning, patching, and updates.
  • Design system configurations, direct system installations, and develop documentation, standards, and solutions that improve system resilience, functionality, and performance.
  • Monitor systems, troubleshoot and analyze network outages and incidents, schedule upgrades and routine maintenance, and collaborate with network architects and developers to optimize the network and minimize downtime.
  • Investigate data-network faults; secure network systems by establishing and enforcing policies and monitoring traffic.
  • Support and administer firewall environments to secure network traffic and minimize risk.
  • Listen to customers, identify and address their needs, and build rapport and relationships.
  • Build positive working relationships with team members, managers, and departments; prioritize and respond promptly according to customer-severity levels.
  • Recognize service-recovery opportunities and act to resolve issues.
  • Demonstrate HonorHealth’s service-excellence tenets: Customer Centered, Service Focused, Quality Driven, Resource Wise, and Growth Oriented.
  • Maintain a professional appearance and work environment.
  • Complete IT Governance and IT project assignments to achieve established project milestones.
  • Participate in an on-call rotation supporting off-hour incidents, upgrades, patches, and project work.
  • Provide guidance, mentoring, and training.
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