Engineer III - Network

HonorHealth•Phoenix, AZ
•Hybrid

About The Position

The Network Engineer III researches, develops, tests, analyzes, and documents WAN and LAN infrastructure. The role performs routine operational tasks, maintenance, project work, installation, and support, and provides guidance, mentoring, and training. It also participates in a support on-call rotation to facilitate off-hour work for incidents, upgrades, patches, and project tasks. The position works on network infrastructure and services including switching, routing, DHCP, DNS, NTP, wireless networks, firewalls, ADC, IP voice and video, and copper and fiber cabling. It designs and implements system configurations, standards, and solutions to improve system resilience, functionality, and performance. It monitors and troubleshoots networks, investigates faults and outages, plans upgrades and maintenance, and helps secure network traffic. The role also responds to customer needs, collaborates with colleagues and departments, and completes IT governance and project assignments to meet established milestones. This is a hybrid position, and the employee must reside in Arizona. The primary location is Deer Valley, 2502 W Utopia Rd, Phoenix, AZ 85027. The listed shift is day shift.

Requirements

  • Bachelor's degree in Computer Science, Computer Information Systems, or a related discipline, or four years of related work experience.
  • Six years of experience designing, planning, deploying, documenting, maintaining, and diagnosing switching, routing, DHCP, DNS, NTP, wireless, NGFW, ADC, WAN, IP voice and video, and copper/fiber cabling.
  • A question-and-answer session and lab exercise may be required to verify skills.

Nice To Haves

  • Bachelor's degree in Computer Science, Computer Information Systems, or a related discipline is preferred.
  • Eight years of experience in network design, implementation, and management and healthcare is preferred.
  • Experience developing large-scale, distributed, semantically interoperable systems and network architecture modeling techniques that meet development specifications is preferred.
  • Experience designing and developing interfaces and interoperability solutions for mixed network environments, including virtual networks, Linux/Windows, and integration techniques, is preferred.
  • Preferred certifications: Cisco Certified Design Professional; Cisco CCNP, CCDP, CCDE, CCIE, CCAr, or ONS.
  • Preferred certifications: Infoblox CINA, CICA, CICE, or CIST.
  • Preferred certifications: Palo Alto ACE or PCNSE; Aruba ACMA, ACMP, ACMX, ACDX, ACCA, ACCP, ACSP, or AWMP.
  • Preferred certifications: ISC2 CAP, CCFP, CCSP, or CISSP.
  • Preferred certifications: FLUKE XG, VSS, TruView, CSA, or AirMagnet.
  • Preferred certifications: Citrix CCA, CCP, or CCE; F5 CA, CTS, CSE, CADE, or CADA.

Responsibilities

  • Research, develop, test, analyze, and document WAN and LAN infrastructure, including switching, routing, DHCP, DNS, NTP, and wireless networks.
  • Perform network maintenance, management, baselining, planning, patching, and updates.
  • Design system configurations and direct system installation; develop documentation, standards, and solutions that improve resilience, functionality, and performance.
  • Monitor network performance, troubleshoot outages and incidents, schedule upgrades and maintenance, and collaborate with network architects and developers to optimize the network.
  • Investigate data network faults and secure network systems by establishing and enforcing policies and monitoring traffic.
  • Support and administer firewall environments to secure network traffic and minimize risk.
  • Listen to customers, identify and address their needs, build rapport, and prioritize and respond promptly according to severity levels.
  • Build positive working relationships with team members, managers, and departments; recognize and address service-recovery opportunities.
  • Participate in a support on-call rotation for off-hour incidents, upgrades, patches, and project work.
  • Provide guidance, mentoring, and training.
  • Complete IT governance and project assignments to achieve established milestones.
  • Maintain a professional appearance and work environment, and demonstrate HonorHealth's service tenets in daily interactions.
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