Engineer II

Marriott•Houston, TX

About The Position

Respond to guest repair requests and resolve maintenance issues with guests and customers with little to no supervision. Perform preventive maintenance, inspect and maintain tools and equipment, manage maintenance inventory, identify building and equipment shut-off valves, and communicate activities and problems across shifts using approved procedures. Perform repairs and troubleshooting across hotel systems and guestroom items, including mechanical, electrical, plumbing, HVAC, kitchen equipment, controls, carpentry, and general building systems. Use Lockout/Tagout before maintenance work and engineering computer programs for preventive maintenance, energy management, and related systems. Perform mid-level troubleshooting of hotel mechanical, electrical, and plumbing systems, train and mentor other engineers, and carry out Engineer on Duty responsibilities such as readings and rounds. Follow company, safety, and security policies; report hazards, incidents, and maintenance problems; complete safety training; and properly store flammable materials. Maintain a clean, professional appearance, protect confidential information and company assets, and provide courteous guest service. Work collaboratively and communicate professionally. The role also involves physical activity, including lifting and moving objects, using stairs, ramps, and ladders, and bending, twisting, reaching, pulling, and stooping. Use computers to access work-related information and perform other reasonable duties as requested.

Requirements

  • Universal Chlorofluorocarbon (CFC) Certification.
  • Must meet applicable state and federal certification and/or licensing requirements.
  • Ability to use hand and power tools safely and perform maintenance and repair tasks across relevant hotel systems.
  • Ability to communicate clearly and professionally and respond to guest service needs.
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance; heavier tasks require assistance.
  • Ability to move on stairs, service ramps, and ladders, and to reach overhead and below the knees, bend, twist, pull, and stoop.

Nice To Haves

  • High school diploma or G.E.D. equivalent and vocational or technical background.
  • Experience in general maintenance, exterior and interior surface preparation, and painting.
  • At least 2 years of hotel engineering/maintenance experience.
  • Valid driver’s license.

Responsibilities

  • Respond to and resolve guest repair and maintenance requests.
  • Perform preventive maintenance and visually inspect tools, equipment, and machines; clean and lubricate tools and equipment.
  • Identify and operate equipment and building shut-off valves.
  • Maintain maintenance inventory and requisition parts and supplies as needed.
  • Communicate daily activities and problems to other shifts using approved programs and standards.
  • Troubleshoot and repair hotel equipment, plumbing, electrical equipment, guestroom items, and mechanical, electrical, and plumbing systems.
  • Perform repairs and maintenance involving HVAC, electrical, mechanical, plumbing, controls, carpentry, kitchen equipment, vehicles, energy conservation, and building management systems, according to skill level.
  • Use hand and power tools and materials safely; perform basic PVC and copper pipe repair or replacement, including soldering.
  • Program televisions; perform general housekeeping and engineering-related duties.
  • Assist with surface preparation and painting, minor drywall and wood trim repair, light bulb and A/C filter replacement, and cleanup of repair areas.
  • Use the Lockout/Tagout system before maintenance work.
  • Use engineering computer programs related to preventive maintenance, energy management, and associated systems and devices.
  • Train and mentor other engineers, such as Engineer I.
  • Perform Engineer on Duty responsibilities, including readings and rounds.
  • Follow company and safety/security policies, report maintenance problems, hazards, accidents, and injuries, complete safety training and certifications, and properly store flammable materials.
  • Maintain a clean and professional appearance, protect confidential information and company assets, and provide guest service according to company standards.
  • Develop positive working relationships, support team goals, and communicate professionally with guests and colleagues.
  • Move and handle objects and perform physical tasks required by the role.
  • Enter and locate work-related information using computers and perform other reasonable job duties as requested.
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