Engineer II Technology

Ensemble Health Partners • Orlando, FL

2d • $84,000 - $144,900 • Remote

About The Position

Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. The Opportunity: The Engineer II, Artiva HCx is responsible for designing, developing, configuring, and supporting Artiva HCx solutions with an emphasis on client implementations, integrations, data processing, and workflow automation. This role serves as a technical lead on assigned initiatives, partners with internal teams and external stakeholders to deliver high-quality outcomes, and mentors junior team members while continuously improving platform performance, reliability, and interoperability.

Requirements

• 3+ years of Artiva HCx experience.
• 3+ years of C#/.NET experience.
• REST API development experience.
• Bachelor’s degree in Computer Science (or related field) with emphasis in application development, from an accredited college or university (or equivalent practical experience, where permitted).
• 3+ years of experience with object-oriented development, SQL, and relational database theory.
• Ability to work independently and in a team-based, fast-paced environment.
• Strong technical, analytical, and financial aptitude.
• Excellent written and verbal communication skills.
• Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.
• This is a remote position; however, candidates must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require.

Nice To Haves

• Knowledge of Revenue Cycle Management, collections, healthcare financial workflows, or related financial industries.
• Experience with interface development patterns (file-based and API-based), workflow engines, scripting/automation, segmentation filters, and UI/UX enhancements within Artiva HCx.
• Experience in creating complex AI agents that enhance customer experience and workflow management.
• Experience with implementation support, QA validation, and production support in a client-facing environment.
• Familiarity with security, data handling, and interoperability best practices.

Responsibilities

• Technical leadership (Artiva HCx): Lead or co-lead design and delivery for Artiva HCx development, configuration, and implementation efforts, including estimation, technical approach, and risk identification.
• Platform development & configuration: Build and enhance interfaces, workflows, scripting/automation, segmentation filters, and UI/UX components in alignment with business requirements and product standards.
• Interoperability & integrations: Develop, maintain, and support integrations between client systems, Artiva HCx, and third-party vendors (e.g., API- and file-based integrations). REST API experience is a strong plus.
• AI agent development: Contribute to the design, development, and iteration of agentic/AI-assisted capabilities (where applicable), including prompt/workflow design, evaluation, guardrails, and operationalization within supported environments.
• Reporting & SQL: Design and maintain data models, queries, and relational database objects required to support changing business needs; troubleshoot data issues and optimize performance.
• SDLC, documentation, and quality: Contribute to specifications, technical documentation, test plans, and release notes; apply development best practices and participate in peer reviews and quality gates.
• Advanced troubleshooting: Diagnose and resolve complex issues across application logic, workflows, interfaces, and data pipelines; identify root cause and implement sustainable fixes.
• Client implementation quality assurance: Oversee and support QA for client implementations, interfaces, data processing, and error resolution; validate outcomes against requirements and coordinate remediation as needed.
• Consultation and continuous improvement: Present key findings, recommend enhancements, and collaborate cross-functionally to strengthen Artiva HCx capabilities, reliability, and maintainability.
• Primary technical point of contact: Serve as a primary respondent for Artiva HCx inquiries, including business file import/export processes, workflow behavior, and integration troubleshooting.
• Stakeholder partnership: Collaborate with internal teams and external clients to respond to evolving needs, translate requirements into technical solutions, and expand product capabilities.
• Mentorship: Train and provide guidance to junior development staff through coaching, documentation, and review of work products.
• Technical breadth: Apply working knowledge of operating systems, networking fundamentals, hardware, and IT infrastructure concepts to support troubleshooting and implementation activities.
• Attend meetings and training as required.
• Research emerging application development platforms and standards in support of procurement and continued development efforts.
• Communicate with external and internal clients in a professional, timely manner.
• Demonstrate ability and willingness to learn new languages, tools, and technologies quickly.
• Perform other duties as assigned.

Benefits

• Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
• Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
• Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees