The Engineer I provides technical product support to the organization, dealers, and customers. Duties range from preparing configuration documentation to making field visits to customers and dealers as required. The role may involve interaction with national and international dealers and customers. The position supports bidding, product-project planning and scheduling, product-structure and process consultation and training, and coordination across departments so product-line activities are aligned and executed effectively. It maintains configuration information, including features, options, dimensional characteristics, weights, pricing, costs, and bill-of-materials data; supports change-request reviews and analysis; and works with Product Managers to identify options for standardization. The role also assists Product Managers with configuration details from engineering, operations, and service; supports regional and international sales technicians and dealers; and works to continuously improve bid-related processes. The role calls for a customer-focused, collaborative approach, attention to quality and service, and willingness to meet commitments and assist with operations as needed to maintain workflow or respond to production requirements. The physical requirements include extended periods seated at a computer, occasional standing and walking in an office or manufacturing plant, lifting or carrying items up to 10–15 pounds, and sustained visual and focused work on detailed tasks.
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Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree