Engineer I

Sallie Mae • Newark, DE

8h • Hybrid

About The Position

When you join Sallie Mae, you become a champion for all students. We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big. Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We’re changing. Because students need a better way. We’re looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students—and for each other. This is where diverse backgrounds, beliefs, and perspectives matter. It’s where you’re empowered to bring your authentic self to work. Feeling your best allows you to do your best. Our benefits take care of the whole you—from physical and mental to financial and professional. You’ll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more. We’re obsessed with impact and making a real difference. For us, that means putting relationships first, asking “why not?” when tackling challenges, and continuously learning new skills. Come do more than join something, change something. For students, for future generations, for the future of education.

Requirements

• Basic understanding of software development methodologies and principles.
• Proficiency in one or more programming languages and related tools.
• Strong problem-solving and analytical thinking skills.
• Excellent communication and interpersonal skills.
• Detail-oriented with a focus on quality and accuracy.

Nice To Haves

• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent work experience).
• 1-2 years of experience in software engineering or a related technical role.
• Experience supporting student loan servicing, loan origination, payment processing, collections, or related financial services operations.
• Knowledge of Agile methodologies and software development lifecycle (SDLC) practices.
• Experience working with SQL, data analysis tools, or reporting platforms.
• Experience supporting API-based integrations and modern technology platforms.
• Familiarity with AI-enabled business processes, automation tools, or data-driven decision-making solutions.
• Experience working directly with application development and engineering teams.
• Understanding of regulatory and compliance requirements within financial services.

Responsibilities

• An Engineer I will be responsible for supporting the planning, administration, and technical support of operating system capabilities.
• Includes designing, developing, and troubleshooting or debugging software programs for enhancements and new products.
• Assist in the development and implementation of engineering solutions, adhering to best practices and project requirements.
• Conduct testing and quality assurance activities to ensure the reliability and functionality of deliverables.
• Help troubleshoot technical issues and provide support to resolve challenges during project execution.
• Create and maintain accurate and up-to-date documentation related to engineering projects.
• Prepare reports and summaries to communicate project progress, milestones, and outcomes.

Benefits

• Competitive base salaries
• Bonus incentives
• Generous PTO, Floating Holidays and 12 Federal Holidays observed
• Support for financial-well-being and retirement 401k with employer match
• Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more
• Employer paid short-term/long-term disability and basic life insurance
• Flexible hybrid working arrangements.
• Paid parental leave and adoption reimbursement programs
• Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware)
• Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives
• Tuition Reimbursement and Family Scholarship Programs
• Career development and training opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree