This position provides engineering design, construction coordination, project management, customer support, planning support, reliability improvement, asset management, and operational support for the network underground system, including duct lines, manholes, vaults, submersible cable, and associated equipment. Responsibilities include service and system design, estimating, maintenance, billing, and coordination of construction and permitting activities for large residential, commercial, and industrial projects. The position serves as a primary point of contact for customers, developers, contractors, governmental agencies, construction coordinators, operations personnel, Distribution, Transmission, Metering, Sales, Planning, Accounting, Supply Chain, and local leadership. The successful candidate must provide superior customer service, prepare and schedule construction work to meet committed service dates, and process all documentation in accordance with compliance requirements. Additional responsibilities include responding to customer inquiries, investigating voltage complaints and claims, supporting asset management programs, and advancing reliability, system performance, and continuous improvement initiatives. The candidate must exercise sound judgment and balance safety, customer satisfaction, reliability, compliance, and financial stewardship when making engineering and operational decisions.
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Job Type
Full-time
Career Level
Entry Level