Engineer, Engineering Associate, or Engineering Rep.

Southern Company•Savannah, GA
•Hybrid

About The Position

This position provides engineering design, construction coordination, project management, customer support, planning support, reliability improvement, asset management, and operational support for the network underground system, including duct lines, manholes, vaults, submersible cable, and associated equipment. Responsibilities include service and system design, estimating, maintenance, billing, and coordination of construction and permitting activities for large residential, commercial, and industrial projects. The position serves as a primary point of contact for customers, developers, contractors, governmental agencies, construction coordinators, operations personnel, Distribution, Transmission, Metering, Sales, Planning, Accounting, Supply Chain, and local leadership. The successful candidate must provide superior customer service, prepare and schedule construction work to meet committed service dates, and process all documentation in accordance with compliance requirements. Additional responsibilities include responding to customer inquiries, investigating voltage complaints and claims, supporting asset management programs, and advancing reliability, system performance, and continuous improvement initiatives. The candidate must exercise sound judgment and balance safety, customer satisfaction, reliability, compliance, and financial stewardship when making engineering and operational decisions.

Requirements

  • Four-year accredited bachelor’s degree in mathematics or science, or a Bachelor of Science/Bachelor of Engineering Technology degree (for Engineering Associate)
  • Four-year accredited Bachelor of Science degree in engineering or a Professional Engineer (PE) license (for Engineer)
  • Strong technical engineering skills and understanding of electric power systems
  • Knowledge of general engineering and construction principles
  • Knowledge of electrical system operations, network underground systems, and underground and overhead construction practices
  • Working knowledge of the National Electrical Safety Code (NESC)
  • Proficiency with Microsoft Office products and related engineering software systems
  • Strong analytical and problem-solving abilities, with sound judgment in evaluating engineering and operational risk
  • Strong project management and organizational skills, including the ability to prioritize multiple projects, meet strict deadlines, and deliver desired results
  • Effective verbal and written communication skills, with the ability to build positive relationships and influence outcomes across customers, engineers, Customer Service, Sales, corporate partners, and line crew personnel
  • Ability to work collaboratively, provide excellent internal and external customer service, manage expectations, and resolve challenging situations professionally
  • Demonstrated leadership, accountability, and ownership of assigned work
  • Commitment to continuous learning and professional development
  • Adaptability and resilience during changing business conditions, outages, and emergency response situations
  • Demonstrated commitment to safe work practices, policies, and a Safety Excellence environment
  • Demonstrated commitment to Our Values: Safety First, Unquestionable Trust, Superior Performance, and Total Commitment
  • Consistently maintain high standards for safety and customer service
  • Self-motivated and self-directed, with personal accountability for network projects and problem resolution
  • Follow through on all aspects of assignments to ensure timely, high-quality completion
  • Ability to work outdoors in varying weather conditions
  • Ability to navigate uneven terrain and active construction sites
  • Ability to work extended hours during outages, emergencies, and storm restoration events
  • At least one year of verifiable driving experience and a valid driver’s license for the class of vehicle to be operated
  • No revocation of driving privileges within the 36 months before application; no convictions for major traffic violations, including DUI, hit-and-run, or reckless driving, within the 12 months before application; and no pending charges for a major traffic violation at the time of application
  • Consent to continuous monitoring of the candidate’s Motor Vehicle Record

Nice To Haves

  • Two-year accredited technical degree; four-year accredited non-engineering degree; EUT certification; or equivalent utility experience and qualifications, as determined by the company (for Engineering Representative)
  • Network underground engineering or field crew experience
  • Distribution or network underground experience with an electric utility
  • Construction coordination experience
  • Project management experience
  • Experience with GIS and engineering design software
  • EUT certification
  • Working knowledge of JETS, GIS, and DistView
  • Knowledge of the Franchise Manual, Distribution Bulletins, Engineering Handbook and Specifications, Distribution Operating Procedures, arc-flash requirements, Metering Blue Book, Consistency Manual, and financial and business goals

Responsibilities

  • Engineering design
  • Construction coordination
  • Project management
  • Customer support
  • Planning support
  • Reliability improvement
  • Asset management
  • Operational support for the network underground system
  • Service and system design
  • Estimating
  • Maintenance
  • Billing
  • Coordination of construction and permitting activities for large residential, commercial, and industrial projects
  • Respond to customer inquiries
  • Investigate voltage complaints and claims
  • Support asset management programs
  • Advance reliability, system performance, and continuous improvement initiatives

Benefits

  • Relocation assistance available
  • Competitive base salary
  • Annual incentive awards for eligible employees
  • Health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being
  • Additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s)
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