Engagement Specialist

BMO•Toronto, ON

3d•CA$56,000 - CA$103,500

About The Position

Supports the management & execution of the group's employee programs or strategic projects, including providing input to design, development & execution. Supports the execution of program components working with internal & external stakeholders to ensure effective & seamless delivery. Helps determine business priorities and best sequence for execution of business/group strategy. Supports the execution of strategic initiatives in collaboration with internal and external stakeholders. Monitors and tracks performance, and addresses any issues. Supports the development of tailored messaging, which includes writing, editing and distributing communications. Defines learning objectives, describes tasks and activities, estimates the resource requirements, and creates detailed design structure. Assists in the planning and execution of internal events and conferences. Conducts design analysis, scopes project objectives and analyzes target audience expectations. Communicates and reinforces program principles, strategies, processes and standards in all operational activities. Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities. Tracks exception requests and corresponding approvals. Exercises judgment to identify, diagnose, and solve problems within given rules. Works independently on a range of complex tasks, which may include unique situations. Broader work or accountabilities may be assigned as needed. Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Requirements

Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Technical proficiency gained through education and/or business experience.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Influence skills - In-depth.
Data driven decision making - In-depth.

Responsibilities

Supports the management & execution of the group's employee programs or strategic projects, including providing input to design, development & execution.
Supports the execution of program components working with internal & external stakeholders to ensure effective & seamless delivery.
Helps determine business priorities and best sequence for execution of business/group strategy.
Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
Monitors and tracks performance, and addresses any issues.
Supports the development of tailored messaging, which includes writing, editing and distributing communications.
Defines learning objectives, describes tasks and activities, estimates the resource requirements, and creates detailed design structure.
Assists in the planning and execution of internal events and conferences.
Conducts design analysis, scopes project objectives and analyzes target audience expectations.
Communicates and reinforces program principles, strategies, processes and standards in all operational activities.
Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
Tracks exception requests and corresponding approvals.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works independently on a range of complex tasks, which may include unique situations.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.