Engagement Specialist

THE CONNECTION INCNorwich, CT
$22 - $23Onsite

About The Position

The Connection Center for Behavioral Health has openings for Engagement Specialists who will provide essential outpatient clerical services for families and adults facing the challenges of mental health and substance use. The Engagement Specialist is a non-clinical position that supports other team members in the treatment of adults referred by the legal system suffering from substance abuse and/or mental health disorders. The Engagement Specialist is the primary liaison between probation, court support services, bail and court, and the clinical program. This includes: providing risk/need assessments; acting as a clinical care coordinator; acting as a case manager; liaising with treatment providers and community resources; assisting with enrolling clients in entitlement benefits; client engagement and retention in clinical services; and data entry. The Engagement Specialist will work collaboratively with medical, treatment, employment, housing, and educational resources on behalf of clients.

Requirements

  • Associate’s Degree with 2+ years related experience or Bachelor’s Degree with no experience
  • Valid Driver’s License
  • Regular and predictable attendance is required

Nice To Haves

  • Bilingual/Spanish speaking preferred

Responsibilities

  • Providing risk/need assessments
  • Acting as a clinical care coordinator
  • Acting as a case manager
  • Liaising with treatment providers and community resources
  • Assisting with enrolling clients in entitlement benefits
  • Client engagement and retention in clinical services
  • Data entry
  • Work collaboratively with medical, treatment, employment, housing, and educational resources on behalf of clients.

Benefits

  • Medical, dental, vision benefits are offered along with other additional voluntary coverages with full time employment
  • 403(b) retirement plan with employer matching contribution
  • Company paid short- and long-term disability and life insurance with full time employment
  • Paid time off (vacation, personal and sick) with full time employment
  • 12 paid holidays
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