Engagement Manager

Girl Scouts Carolinas Peaks to Piedmont Inc•Winston-Salem, NC

8h•$39,000 - $42,000•Hybrid

About The Position

The Engagement Manager is a community-based hybrid role responsible for driving the Girl Scouts Carolinas Peaks to Piedmont mission by recruiting and retaining girl and adult members within an assigned geographic territory. This role serves as the face of Girl Scouts in the community, fostering partnerships, supporting volunteers, and ensuring girls have the opportunity to thrive. The work involves frequent local travel within Forsyth County, including schools and partner sites, with additional time spent working from a home office and regularly from the Greensboro, NC, service center for collaboration, meetings, and training.

Requirements

Experience in membership development, recruitment, community organizing, or a similar sales model.
A strong commitment to the Girl Scout Mission and the Girl Scout Leadership Experience.
A track record of achieving sales-related or recruitment goals.
Exceptional verbal and written communication skills; comfortable presenting to diverse audiences.
Proficiency in Microsoft Office and experience with CRM software (e.g., Salesforce).
Willingness to work a flexible schedule, including frequent evenings and weekends.
Valid driver’s license, reliable transportation, and proof of insurance.
Ability to build rapport with diverse stakeholders.
Quick thinking to handle volunteer needs and resolve conflicts.
Highly organized with the ability to manage multiple projects simultaneously.

Nice To Haves

Bachelor’s degree in Marketing, Communications or Non-Profit Management.
Combination of experience and education that is directly related to this position.

Responsibilities

Develop and implement year-round strategies to exceed membership targets for girls and adult volunteers.
Cultivate relationships with schools, businesses, and community centers to increase awareness and engagement.
Recruit, onboard, and train new troop leaders, providing coaching to ensure a high-quality, sustainable first-year experience.
Support and empower local Service Unit volunteers to lead recruitment and retain existing members.
Track, analyze, and report on membership leads, trends, and progress toward goals using CRM systems (Salesforce).
Deliver new volunteer onboarding and orientation, both in-person and virtually.