Engagement Manager

Inizio Partners CorpNew York, NY

About The Position

Drive timely & flawless execution on end-to-end delivery of project workstreams. Provide thought leadership and drive innovative and effective solutions to business problems. Ownership of overall timelines including coordination with partner teams. Effectively guide the team in unstructured problem-solving utilizing business acumen, sophisticated analytics and other tools. Superior communication and presentation skills including upto senior management/C-suite at the client organization. Build and leverage strong relationships with client organizations. Explore additional opportunities and partnering with other teams to identify appropriate solutions for clients.

Requirements

  • Master's degree in economics, mathematics, computer science/engineering, operations research or related analytics areas; candidates with BA/BS degrees in the same fields from the top tier academic institutions are also welcome to apply.
  • 10+ years of experience in Fraud strategy (preferably in Payments, Merchant processing or similar business models).
  • Strong understanding of US payments fraud landscape.
  • Experience related to on-boarding and transaction monitoring fraud strategies.
  • Required technical skills include familiarity with Hive, PySpark, SQL, Python, ML tools and tableau / other data visualization techniques.

Nice To Haves

  • Familiarity with SMB fraud/risk typologies including Buyer and Seller side risk.
  • Ability to drive thought leadership to build real time Fraud solutions.
  • People Leadership experience.
  • Demonstrated leadership ability and willingness to take initiative.
  • Strong program management skills and ability to deal with ambiguous/use defined problems.
  • Outstanding written and verbal communication skills, proficiency in executive level communications – creating slides, decks and building data dashboards.

Responsibilities

  • Design, optimize, and monitor SMB and Consumer fraud strategies across Card-present (CP) and card-not-present (CNP) transactions, Identity and Synthetic fraud, first party fraud and account takeover fraud.
  • Develop and fine-tune rules-based and score-based strategies to balance fraud losses, false positives, and customer experience.
  • Drive fraud loss reduction initiatives while maintaining approval and customer satisfaction KPIs.
  • Perform root-cause analysis on fraud spikes, emerging attack patterns, and vendor performance issues.
  • Identify emerging fraud trends such as BIN attacks, merchant breaches, synthetic identity-linked debit misuse, etc.
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