Engagement Manager/Project Manager

EnterBridge Technologies•Lehi, UT

35d

About The Position

At EnterBridge we are hiring an Engagement Manager supporting a portfolio of clients. EnterBridge is a software consulting business that designs and implements custom software solutions.

Requirements

3–6 years of experience customer implementations or consulting roles
Strong organizational and stakeholder management skills, you can juggle multiple accounts and timelines.
Ability to translate complex workflows into actionable implementation plans.
Ability to work effectively with both business and technical stakeholders.
Bachelor’s degree in business, information systems, data analytics, economics, or other relevant field of study.
Curiosity about new technologies.
Strong analytical and problem-solving skills.
Excellent communication and presentation skills.

Responsibilities

Lead engagement planning and budgeting.
Direct on time, quality delivery of custom software implementation.
Manage engagement economics.
Manage engagement risk.
Partner with clients to analyze and understand their system needs.
Provide recommendations on the best way to execute client strategies with technology investment.
Facilitate buy-in of proposed solutions from top management levels at the client.
Perform root cause analysis of issues identified in testing or system execution.
Defining deliverable structure and content including requirements gathering from stakeholders.
Manage engagement team, act as the bridge between the client and software development team.
Act as a project manager on each engagement.
Manage relationship with clients including weekly status updates, billing discussions, client satisfaction reviews, etc.