Engagement Manager, Epic Revenue Integrity

Chartis

134d•$160,000 - $206,000•Remote

About The Position

Chartis is seeking an experienced Epic Engagement Manager to join our Revenue Cycle Practice. Engagement Managers are integral members of our consulting teams, leading healthcare provider clients in the full spectrum of revenue cycle-related Epic projects. Qualified candidates will have deep domain expertise in the revenue cycle, with specific expertise in revenue integrity workflows. This role is responsible for overseeing the planning, execution, and successful delivery of Epic implementation and optimization projects related to charging, coding, reimbursement, and billing compliance, ensuring financial accuracy and operational excellence. This role is pivotal in aligning Epic Resolute, Charge Router, Hospital Billing, Professional Billing, and CDM configurations with best practices in revenue integrity, audit preparedness, and reimbursement optimization. As a client-facing leader, you will manage cross-functional teams, serve as a strategic advisor to stakeholders, and ensure that Epic solutions align with operational goals, regulatory requirements, and industry best practices. This is a remote position with 25-50% client travel.

Requirements

5+ years of experience leading Epic projects, including 3+ years managing projects related to revenue integrity.
Epic certification in Resolute Hospital Billing, Resolute Professional Billing, Charge Router, HIM, or related modules.
Proven success managing large, cross-functional Epic implementations or optimizations.
Deep knowledge of Epic’s revenue cycle roadmap and integration points with revenue integrity.
Experience with revenue integrity dashboards, audit preparation, and charge capture reconciliation tools.
Strong understanding of healthcare finance, revenue cycle operations, and regulatory requirements.
Excellent project management, stakeholder engagement, and communication skills.
Analytical mindset with attention to accuracy, auditability, and risk mitigation.
Ability to lead change across clinical, financial and operational domains.

Responsibilities

Lead implementation, upgrade, and optimization projects focused on revenue integrity areas within Epic.
Define project scope, timelines, and success metrics in collaboration with IT and finance leadership.
Ensure system design and workflows support charge capture, compliance, audit readiness, and denials reduction.
Provide guidance on Epic charge capture workflows, charge router logic, coding workflows, CDM maintenance, and billing edits.
Support departments in building compliant, optimized workflows that align with CMS regulations and payer requirements.
Ensure system-generated charges are appropriate, accurate, and mapped correctly from downstream billing processes.
Collaborate with clinical departments to reduce charge lag, late charges, and missed reimbursement opportunities.
Act as a trusted advisor to revenue cycle, compliance, HIM, and finance stakeholders.
Lead stakeholder meetings and steering committees, providing updates, risk mitigation strategies, and executive briefings.
Translate complex technical information into actional insights for business owners and end users.
Manage a matrixed team of Analysts, Associate Consultants, Consultants, Systems Specialists, and Business Process Consultants.
Provide mentorship to junior team members.