Engagement Manager, Atlantic

CQCC

23h•Hybrid

About The Position

Join the Canadian Queer Chamber of Commerce (CQCC) in championing the economic empowerment of 2SLGBTQI+ businesses across Canada. Established in 2003, the Canadian Queer Chamber of Commerce is a trusted partner linking 2SLGBTQI+ businesses in Canada to the wider business community. The CQCC fosters economic growth by supporting and nurturing 2SLGBTQI+ businesses, entrepreneurs, students and allies, and by helping Canada’s corporate bodies connect with the 2SLGBTQI+ business community. A leader in inclusive procurement, the CQCC is also the certifying body in Canada for 2SLGBTQI+ businesses. The Engagement Manager, Atlantic leads regional outreach, engagement, and membership growth with prospective and current 2SLGBTQI+ business members across Atlantic Canada, including New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland and Labrador. Reporting to the Director of Growth and Engagement, this role builds relationships with entrepreneurs, SMEs, corporations, municipalities, chambers, ecosystem partners, community organizations, and other stakeholders to strengthen CQCC’s reach and impact. The role is proactive and relationship-driven, with a focus on increasing awareness of CQCC, growing participation in membership and supplier diversity initiatives, and connecting 2SLGBTQI+ businesses to relevant programs, resources, events, and opportunities.

Requirements

5+ years of progressive experience in business development, account management, stakeholder engagement, partnership development, or a related role
Demonstrated experience driving revenue and achieving membership, sponsorship, advertising, or partnership targets
Experience building and managing relationships with corporate partners, sponsors, institutional stakeholders, entrepreneurs, and/or community partners
Experience working across multiple regions or managing geographically dispersed portfolios
Background in not-for-profit, economic development, supplier diversity, or equity-driven economic initiatives is a strong asset
Experience supporting entrepreneurs, equity-deserving communities, or community-centred economic development is highly valued

Nice To Haves

Fluency in French and English is a strong asset.

Responsibilities

Develop and execute regional engagement strategies to grow CQCC’s network of prospective and current 2SLGBTQI+ business members
Identify and engage entrepreneurs, SMEs, and business owners who may benefit from CQCC membership, programming, and supplier diversity opportunities
Guide prospective members from awareness and inquiry through to membership participation
Promote the value of CQCC membership, including programming, business supports, networking, certification pathways, and procurement opportunities
Track outreach, prospects, member engagement, and conversion progress through CQCC’s CRM and related systems
Support annual membership growth, engagement, and revenue targets for the Atlantic region
Promote CQCC’s supplier diversity program to eligible 2SLGBTQI+ businesses across the Atlantic region
Support businesses in understanding supplier diversity, certification requirements, procurement readiness, and the benefits of participation
Identify businesses ready for supplier diversity opportunities and connect them to CQCC resources and supports
Deliver or support presentations, information sessions, and outreach related to supplier diversity and inclusive procurement
Gather feedback on procurement barriers, business needs, and opportunities to strengthen regional participation
Build and maintain relationships with regional chambers, entrepreneurship organizations, community partners, government agencies, business associations, and ecosystem stakeholders
Develop referral pathways and collaborative relationships that support membership growth and regional engagement
Maintain effective communication with prospective and current members
Represent CQCC at meetings, events, conferences, and community activities as a regional ambassador
Maintain trust-based relationships that support engagement, retention, and member satisfaction
Promote CQCC programming, events, resources, and initiatives to prospective and current members
Support member participation in programming, networking, business development, and supplier diversity initiatives
Collaborate with internal teams to ensure programming reflects regional needs, industry context, and member feedback
Provide tailored support to businesses based on their goals, stage of development, and areas of interest
Assist with regional event planning, outreach, attendance, and follow-up as required
Track outreach, engagement, membership activity, supplier diversity prospects, regional opportunities, and stakeholder feedback
Use CQCC’s CRM and related systems to document activity and maintain accurate records
Provide regular updates on regional activities, member needs, partnership opportunities, and emerging trends
Prepare reports, updates, presentations, and briefing materials as required
Monitor progress against regional engagement, membership, and outreach goals
Share insights with internal teams to support continuous improvement and regional strategy
Identify opportunities to improve regional engagement, membership outreach, and business development processes
Problem-solve complex engagement scenarios, consulting with internal teams where needed
Resolve issues in accordance with CQCC’s standards, practices, and procedures
Manage competing priorities, regional travel, events, stakeholders, and member needs effectively
Escalate risks, barriers, or sensitive stakeholder matters as appropriate
Contribute to a supportive, collaborative, and empowering work environment