Engagement Lead - Tekion Implementation (Experienced Manager)

Baker Tilly • Houston, TX

1d • Onsite

About The Position

Baker Tilly is a leading advisory, tax, and assurance firm with a global presence, providing professional services through an alternative practice structure. The Digital Consulting Practice is seeking an Engagement Lead – Tekion / DMS Implementation to join its growing team. This role involves leveraging deep functional, industry, and technical capabilities to help clients solve complex enterprise digital challenges, specifically focusing on the integration of advanced technologies with core business transformational services. The ideal candidate will thrive on variety, making a significant impact in a fast-growing, innovative practice, leading transformations to meet objectives on time and on budget. They will be part of a collaborative team, valued for their contributions, and provided with resources for continuous professional development and career growth.

Requirements

• Bachelor’s degree in relevant field
• Minimum of seven (7) years of related experience, including 3 years of auto dealership industry experience
• Minimum of three (3) years’ experience with auto dealership processes, terminology, and workflows (sales, service, parts, accounting)
• Experience leading teams in the implementation of Tekion DMS
• Experience managing senior-level client relationships and working across an organization with multiple stakeholders
• Ability to lead and supervise others, provide exceptional client service, see the "big picture" as well as the details, display appropriate ethical knowledge, and exhibit a sense of urgency and commitment to quality and the timely completion of projects
• Ability to decompose scope into detailed activities and deliverables, then conduct work package handoff to delivery resources from Baker Tilly, client teams, and third-party vendors
• Ability to manage multiple projects/initiatives simultaneously, with a willingness to support different workstreams as needed
• Ability to think creatively to solve problems gained through prior experience, education, training to resolve issues and remove project obstacles
• Demonstrated management, analytical, organization, interpersonal, project management, communication, and highly developed Microsoft Suite (Word, Excel, PowerPoint) skills
• Project experience with full lifecycle application development (e.g. requirements gathering, use case development, system analysis and design, integration, testing, deployment)
• Ability to travel as needed (up to 75%) and work outside of core business hours for client engagements

Nice To Haves

• consulting experience highly preferred
• Tekion Certified Professional (TCP) qualification highly preferred
• Experience with Agile software delivery management tools and techniques (Scrum, JIRA, confluence) is a plus
• Project/program management certification (e.g. PMP, PgMP) and/or Agile certification (e.g. PMI-ACP, CSM, PSM. SAFe POPM) is a plus

Responsibilities

• Lead a team of Baker Tilly and client resources through definition and delivery of transformation projects, with a focus on the auto dealership industry and the implementation of the Tekion Dealer Management Systems (DMS)
• Proactively identify and develop complementary value-added services for automotive dealerships, including process improvement initiatives and broader digital transformation opportunities that enhance operational efficiency and customer experience.
• Develop, manage, and measure effectiveness of project approach and plans aligned to critical phases of implementation (analyze, design, build, test, deploy) and/or long-term roadmaps which describe delivering large-scale solutions via a series of projects
• Lead the delivery of product training to dealer staff across departments (sales, service, parts, accounting)
• Elicit and define requirements using multiple methods such as interviews, document analysis, workshops, surveys, site visits, etc.
• Manage and implement multiple projects through delegation, coordination, communication, and organization.
• Coordinate deployment of projects included staffing resources, deadlines, and end user expectations
• Ensure that all projects are properly documented, which includes a business case, business requirements, and implementation plan, maintaining document requirements for project managers and business owners
• Manage third party vendor relationships to resource specific development needs
• Act as the liaison among the executive committee members, stakeholders, and development team including identification and mitigation of project risks and issues
• Support the development of the Enterprise Transformation practice from go-to-market activities to delivery methodology standards and team development
• Provide functional expertise based on your specific skills and background
• Utilize your entrepreneurial skills to network and build strong relationships internally and externally with clients and the community
• Invest in your professional development individually and through participation in firm wide learning and development programs
• Support the growth and development of team members and clients through the Baker Tilly Value Architect model, helping associates meet their professional goals
• Enjoy friendships, social activities and team outings that encourage a work-life balance

Benefits

• Invest in your professional development individually and through participation in firm wide learning and development programs
• Support the growth and development of team members and clients through the Baker Tilly Value Architect model, helping associates meet their professional goals
• Enjoy friendships, social activities and team outings that encourage a work-life balance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees