Engagement Lead - Claims Advocacy

Marsh McLennan • Philadelphia, PA

7d • Hybrid

About The Position

We are seeking a talented individual to join our Marsh team as a Claims Advocate. This role will be based in Philadelphia. This is a hybrid role that has a requirement of working at least three days a week in the office. As a Claims Advocate, you will provide expert coverage and claims strategy advice to clients facing complex coverage issues. You will be part of a collaborative team dedicated to delivering innovative solutions and supporting clients through every stage of the claims process.

Requirements

• Bachelor’s degree required.
• 5+ years of experience in claims advocacy, insurance, or related field.
• Demonstrated expertise in coverage analysis and claims strategy.
• Excellent communication, analytical, and client relationship management skills.

Nice To Haves

• Advanced knowledge of commercial insurance products and claims processes.
• Experience developing thought leadership and client-facing materials.
• Proven ability to lead complex claims processes and collaborate across teams.

Responsibilities

• Advise clients on coverage and claims strategy for highly complex issues, assisting with claims preparation.
• Identify appropriate policies and analyze notifications to provide solutions for future risks.
• Lead the claims process for clients, including detailed claim review meetings and strategy discussions.
• Liaise with insurers and advisors on complex queries and policy coverage discussions.
• Develop thought leadership materials and draft client communications, including claims calculations and correspondence.

Benefits

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees