Engagement Lead - Claims Advocacy

Marsh McLennan • Philadelphia, PA

8d • Hybrid

About The Position

We are seeking a talented individual to join our Marsh team as a Claims Advocate. This role will be based in Philadelphia. This is a hybrid role that has a requirement of working at least three days a week in the office. As a Claims Advocate, you will provide expert coverage and claims strategy advice to clients facing complex coverage issues. You will be part of a collaborative team dedicated to delivering innovative solutions and supporting clients through every stage of the claims process. We will count on you to: Advise clients on coverage and claims strategy for highly complex issues, assisting with claims preparation. Identify appropriate policies and analyze notifications to provide solutions for future risks. Lead the claims process for clients, including detailed claim review meetings and strategy discussions. Liaise with insurers and advisors on complex queries and policy coverage discussions. Develop thought leadership materials and draft client communications, including claims calculations and correspondence.

Requirements

• Bachelor’s degree required.
• 5+ years of experience in claims advocacy, insurance, or related field.
• Demonstrated expertise in coverage analysis and claims strategy.
• Excellent communication, analytical, and client relationship management skills.

Nice To Haves

• Advanced knowledge of commercial insurance products and claims processes.
• Experience developing thought leadership and client-facing materials.
• Proven ability to lead complex claims processes and collaborate across teams.

Responsibilities

• Advise clients on coverage and claims strategy for highly complex issues, assisting with claims preparation.
• Identify appropriate policies and analyze notifications to provide solutions for future risks.
• Lead the claims process for clients, including detailed claim review meetings and strategy discussions.
• Liaise with insurers and advisors on complex queries and policy coverage discussions.
• Develop thought leadership materials and draft client communications, including claims calculations and correspondence.

Benefits

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees