Claims Advocacy Professional

Marsh•New York, NY

3d•Hybrid

About The Position

We are seeking a talented individual to join our team at Marsh as a Construction/Surety Claims Advocacy Professional based out of our New York City office. This is a hybrid role that requires working at least three days a week in the office. The successful candidate will provide clients with proactive, strategic advice on navigating the claims process with insurers, and liaise with insurers to resolve queries and policy coverage issues. A Claims Advocacy Professional is a recognized subject matter expert and a individual contributor who manages id to large-scale projects, supports team members, and solves complex problems. What is in it for you? Gain exposure to key stakeholders and have the ability to make strong business connections. An opportunity for long term growth within a dynamic and growing business unit. Ability to make an immediate impact to support our book of business and growth of the organization. Exceptional benefits, great time off and additional perks that come with working at Marsh.

Requirements

8+ years Claims experience within the Insurance or Financial Services Industry
P&C license mandatory - or ability to obtain

Nice To Haves

Ability to build strong relationships and build rapport with internal colleagues, clients and carriers.
Self-starter, resourcefulness with the ability to bring solutions and ideas to the firm.
Being able to be part of a collaborative team and feel that you can make an immediate impact.
Having an interest in how you fit in with achieving the practice’s goals and an interest in how to meet those goals.

Responsibilities

Drives discussions with clients, on claim calculations or coverage to build strong client relationships and actively participates in regular scheduled formal claims review meetings between the client and insurers and/or appointed claims handlers/adjustors to facilitate smooth closures.
Monitors insurer response and engages with insurers and their professional advisers on queries and policy coverage with advanced complexity discussions in order to engage with insurers and their professional advisers and to audit claims for clients.
Drives action plans based on analysis of data, such as loss statistics, key trends, cost reduction opportunities and other data in order to assist development of action plans to manage client's total cost of risk
Acts as a subject matter expert on practice-specific or line of business on advanced complex claims. May also act as a global subject matter expert and handle out of country claims, interacting with other markets/market practices in order to provide strategic advice
Liaises with insurers and their advisors on queries with advanced complexity and policy coverage discussions
Establishes and maintains strategic market relationships and participates in the development of strategic business plans for a line of business at the account level
Negotiates reporting procedures and/or Service Level Agreements with Insurers/suppliers on behalf of Clients and liaises with insurers and their advisors on queries and policy coverage discussions with advanced complexities in order to support smooth review of claims for clients.