Engagement Coordinator (in person)
About The Position
SEP is looking for an Engagement Coordinator to help support our client delivery teams. This role is part project coordination and part client support. You will help ensure onboarding happens smoothly, meetings get scheduled, action items get followed up on, compliance requirements get met, and important details do not get lost along the way. Success in this role is not measured by how many tasks you complete yourself. Success is measured by your ability to keep projects, people, and processes moving forward. This role may be a great fit for someone who has been an Executive Assistant, Project Coordinator, Operations Coordinator, Recruiting Coordinator, Customer Success Coordinator, or in a similar coordination-focused role and is looking for an opportunity to have a broader impact across the organization. SEP is a custom software product design and development company that thrives on collaboration and continuous learning. We deeply care about our people and want everyone who interacts with SEP—employees, clients, partners, and visitors—to have an exceptional experience. This position is expected to work primarily onsite at our headquarters in Westfield, Indiana with occasional travel to client sites.
Requirements
- Exceptional organizational skills and attention to detail
- Strong communication and relationship-building skills
- Ability to manage multiple priorities simultaneously
- Confidence following up with others and driving accountability
- Strong problem-solving skills and initiative
- Bachelor's degree or equivalent experience
- Three or more years of experience in coordination, operations, administration, client services, or a similar role
Responsibilities
- Coordinate onboarding and offboarding activities for project team members
- Attend meetings, capture notes, and ensure follow-up actions are completed
- Schedule and coordinate client meetings, workshops, reviews, and other engagement activities
- Support staffing, reporting, compliance, and operational processes
- Track project-related information and maintain documentation
- Help delivery teams stay organized and informed
- Partner with clients, internal teams, and external partners to ensure work moves forward smoothly
- Assist with account planning, research, and administrative support activities
Benefits
- 100% employee-owned through an ESOP
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
