ElaraConnect Engage Program Manager

Elara Caring•Dallas, MI

24d•Onsite

About The Position

At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there’s no place like home, and that’s why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as Engage Program Manager. Being a part of something this great starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers. To continue to be an industry pioneer delivering unparalleled care, we need a Engage Program Manager with commitment and compassion. If so, apply today!

Requirements

Graduate from an accredited RN program.
2+ years experience within a home health setting is required, field experience preferred
Prior management experience is required.
Proficiency with MS Office Suite (Word, Excel, Outlook, etc.)
Demonstrated knowledge of the healthcare industry and telehealth.
Must have current drivers license, reliable transportation and insurance in accordance with the laws of the laws of the state.
Must be able to sit, stand, bend, lift and move intermittently and be able to lift at least 25lbs

Nice To Haves

Experience in surgical nursing, critical care, and experience with Homecare Homebase EMR are preferred.

Responsibilities

Leads and manages a team of staff to ensure effective coordination of patient care across disciplines.
Directs the planning, implementation, and evaluation of quality patient care for SHH patients.
Fosters consistent communication with department leaders and direct reports to support collaboration and alignment of priorities.
Builds visibility and accountability across the organization, strengthening relationships with internal and external stakeholders.
Represents the department on committees and in special projects, contributing to organizational strategy and decision-making.
Provides oversight and guidance to clinical teams, ensuring access to appropriate resources and support in alignment with scope of practice requirements.
Reviews and interprets patient/family health data (physical, psychological, and social factors) to inform clinical team decision-making.
Aligns customer needs with appropriate internal resources, including skilled care, personal care, alert follow-up, and other healthcare services.
Ensures compliance with federal, state, and local regulations; monitors and implements changes as required.
Establishes and maintains efficient systems and communication channels to support continuity and quality of care.
Evaluates agency operations and systems, identifying opportunities to improve workflow, productivity, and resource allocation.
Performs other duties/projects as assigned.