Energy Management Analyst

TECO Energy•Brandon, FL

6d•Hybrid

About The Position

The Energy Management (EM) Analyst team supports all of Tampa Electric Company’s mandated Conservation programs and communicates the safe and efficient use of energy to our Customers. The EMS Analyst team supports marketing and sales of Residential and Commercial Zap Cap and Renewable Energy Programs, and delivery of Commercial Conservation programs. Responsible to ensure the programs are delivered in accordance with the Florida Administrative Code and in a fashion, that meets Customer and Company expectations.

Requirements

Must have a valid Florida Driver’s license with a clean driving record; driving record will be validated through an initial driver’s license check and may be validated annually.
Must pass the Residential Energy Auditor (REA), Certified Energy Auditor(CEA), Business Energy Professional (BEP) or Certified Energy Manager (CEM) exam through the Association of Energy Engineers within 18 months of start date.
Minimum 2 years related experience in energy management or electric utility industry.
Experience in electric high bill resolution and meter operation.
Above average mathematical and analytical skills to perform calculations necessary to administer conservation programs.
Above average oral and written communication skills, judgment and decision-making skills to effectively deliver audit findings and rebate program qualifications to Customers.
Proficient planning and organizational skills to coordinate personal, autonomous work schedule to maximize time available for field activities and meet Customer requests in a timely manner and within requirements of the Florida Public Service Commission.
Ability to work independently, as well as in a self-directed team.
Knowledge of and ability to interpret Customer account data.
Basic competency in creating and updating documents and spreadsheets using Microsoft Word and Excel.
Responding to storms will be considered a condition of employment.

Nice To Haves

Associates or Bachelor’s degree from an regionally accredited college/university.
Any Association of Energy Engineers certification, such as RE.A, CEA, CEM. or BEP
College Degree may be considered in lieu of equivalent experience.
Knowledge of TECO Customer Service programs, Zap Cap Program and energy conservation techniques.
Knowledge and ability to use laptops, tablets and wireless technologies.
Effectiveness in conducting presentations.

Responsibilities

Successfully completes in-house conservation training necessary to administer the residential conservation programs within six (6) months of start date. Also, complete in-house conservation refresher training every 3 years.
Conducts Free Energy Audit (walk-through) for Residential Customers.
Explains requirements, benefits, and limitations for both the Insulation Incentive program, and DuctWork program to customers.
Analyst will administer TEC’s neighborhood low-income weatherization program, as needed.
Inspects post-install Insulation upgrades, post-ductwork repairs, and other TEC verifications as necessary.
Resolves Residential High Bill inquiries via phone and field visit, using audit techniques and appliance load calculations to troubleshoot potential malfunctions.
Markets Residential Energy Planner program, Zap Cap and Renewable Energy programs and other Company initiatives (ex. eBill, Power Updates) to achieve Department goals.
Provides Emergency Management or Company support as determined by Manager and Company guidelines during any Company emergency.
Assists in projects and additional assignments as directed by management, including participating in presentations to various sized groups.