Energy Equipment Business Operations Analyst

CHS, Inc.•Inver Grove Heights, MN

About The Position

The Energy Equipment Business Operations Analyst supports business operations, process improvement initiatives, and customer programs across the energy equipment business. This role partners with internal teams, suppliers, customers, and business leaders to improve operational efficiency, support order fulfillment activities, analyze business performance, and identify opportunities for continuous improvement. The position combines hands-on operational support with data analysis to drive customer satisfaction, operational excellence, and business growth.

Requirements

High School diploma or GED
2+ years of experience in Operations and/or Business Operations

Nice To Haves

Bachelor's degree in Business Administration, Supply Chain, Operations, Accounting, Finance, Marketing, or a related field.
Experience with JD Edwards or other enterprise resource planning (ERP) systems.
Experience using Excel, Power BI, Microsoft Teams, SharePoint, PowerPoint, CRM Dynamics, or similar business intelligence and collaboration tools.
Experience supporting equipment distribution, inventory management, warehouse operations, supplier coordination, or supply chain processes.
Experience with e-commerce platforms, EDI transactions, customer portals, and integrated order-entry systems.
Demonstrated experience creating operational reports and presenting business insights to stakeholders.
Experience participating in process improvement or continuous improvement initiatives.
Working knowledge of Order-to-Cash and/or Procure-to-Pay processes.
Strong analytical and problem-solving skills with exceptional attention to detail.
Ability to manage multiple priorities and collaborate effectively across teams.
Strong verbal and written communication skills.
Proficiency with Microsoft Office applications, including Excel and Outlook.
Experience working with ERP systems.

Responsibilities

Partner with cross-functional teams to support operational processes, troubleshoot issues, and implement process and system improvements.
Participate in process mapping, testing, training, documentation, and change management activities related to business systems and workflows.
Analyze operational, sales, and customer data to identify trends, variances, root causes, and business improvement opportunities.
Develop reports and communicate actionable insights to business partners and leadership teams.
Manage and support Order-to-Cash and Procure-to-Pay processes, including sales orders, purchase orders, fulfillment, invoicing, and issue resolution.
Coordinate order changes, backorders, pricing discrepancies, inventory shortages, delivery commitments, and billing concerns.
Work with suppliers, customers, and internal stakeholders to ensure timely and accurate order fulfillment.
Support business systems, operational processes, and continuous improvement initiatives across the Energy Equipment business.
Collaborate with IT and other business functions to troubleshoot issues and enhance system performance.