Energy Efficiency Retail Program Lead

Resource Innovations•Detroit, MI

23h•Hybrid

About The Position

Resource Innovations is seeking an Energy Efficiency Retail Program Lead to join their growing team in Michigan. This role is pivotal in driving the success of their Michigan-based energy efficiency initiatives. The individual will serve as the primary liaison between the program and major retailers to facilitate point-of-purchase discount programs, making energy-efficient products more affordable and accessible for residential customers across the state. This role will work with a growing team of experienced energy efficiency program professionals in a dynamic and fast-paced environment and may have the opportunity to contribute to additional new business proposals and new program development. Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on their expertise in energy efficiency, they are constantly expanding their portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, they are leading the charge to power change.

Requirements

3+ years in data coordination, program operations, or retail analytics—preferably within the energy, utility, or rebate sectors
Advanced proficiency in Microsoft Excel (VLOOKUPs, Pivot Tables) and experience managing complex datasets
Demonstrated ability to quickly master proprietary software and project management tools
High level of precision in data entry and code generation; an "eye for the small things" is essential to avoid large-scale data errors
Strong organizational skills with the ability to manage multiple timelines for various seasonal promotion rollouts
Ability to translate technical data findings into clear, concise updates for non-technical stakeholders
Process-oriented with a focus on streamlining workflows and improving efficiency.
Results-driven and able to collaborate across all levels of an organization to deliver on commitments and meet objectives.
Independent worker capable of taking ownership of assigned tasks, proposing solutions, and suggesting improvements to existing processes related to reporting, tracking, and analysis.
Able to meet deadlines while adapting to shifting priorities and evolving business needs.
Good communication skills both written and verbal
Bachelor’s degree in business operations, Data Analytics, Information Systems, or a related field
Interest in sustainability and passionate about making a meaningful impact on the environment.

Nice To Haves

B.A. degree in Business Operations, Data Analytics, Information Systems, or B.A. / B.S. Degree in related field preferred. Relevant experience may substitute for degree.
Experience in energy efficiency programs, retail coupon programs or other utility programs is a plus.

Responsibilities

Act as the primary analyst within their proprietary project management system to track program benchmarks, retailer participation and incentive budget impact
Develop and generate unique coupon codes and promotional identifiers tailored to specific retail partners (Lowe’s, Home Depot, etc.)
Reconcile monthly sales and redemption data provided by retailers against internal system records to ensure accuracy in rebate processing
Coordinate with retail corporate offices to ensure coupon codes are properly integrated into their respective POS (Point of Sale) systems
Analyze redemption trends and program sell-through data to provide actionable insights to the Program Manager(s)
Conduct rigorous internal audits of data entries to prevent duplication of incentives and ensure compliance with utility regulatory requirements
Maintain detailed SOPs (Standard Operating Procedures) for code generation and data uploading within the project management system
Develop and maintains accurate and timely reporting
Creates and collaborates on procedural documentation in support of the Program Manager
Ensures data accuracy and integrity in all internal and external reports
Other duties as assigned.