About The Position

The FS brand represents a standard of excellence for agricultural and energy-related products. GRAINCO FS, Inc. is seeking an Energy Department Administrative Assistant to service the needs of its patrons promptly and courteously. This role will assist management in projecting a positive company image conducive to building and retaining profitable business, and will perform assigned accounting and record-keeping duties. The company is dedicated to supporting the long-term financial well-being of its employees through a fully funded pension, a cornerstone benefit that ensures security for the future. They offer a comprehensive benefits package and are committed to providing employees with a competitive Total Rewards package.

Requirements

  • Must have a working knowledge and be able to explain in detail the customer billing statement
  • Must have a working knowledge or be able to acquire a working knowledge of the following software programs: Microsoft Excel, Word, Outlook, and internal accounting and dispatch software.

Nice To Haves

  • Excellent interpersonal skills
  • Team building skills
  • Analytical and problem solving skills
  • Ability to multi-task
  • Attention to detail and high level of accuracy
  • Effective organizational skills
  • Effective written communication skills
  • Highly proficient computer skills
  • Time management skills

Responsibilities

  • Answer telephone calls and direct them to the appropriate administrative or staff person.
  • Answer Patron questions related to their monthly statement and assist co-workers in answering customer questions.
  • Record payments received promptly and accurately.
  • Prepare daily deposits and balance cash drawer.
  • Run credit card reports.
  • Prepare and make bank deposits.
  • Accounts Receivable (Calling on bad debt).
  • Process and distribute mail each day.
  • Establish and organize office operations and procedures.
  • Attend meetings and training sessions as requested.
  • Maintain a neat personal appearance as well as a clean, uncluttered work area.
  • Comply with and support policies and procedures established by the company.
  • Perform other appropriate duties as assigned.
  • Communicate with main office and ensure information and reports are done on time.
  • Follow up on customer complaints and seek a reasonable "win/win" resolution.
  • Receive in and transfer Energy inventory.
  • Order office supplies.
  • Invoice all Energy products sold.
  • Operate the computer accounting and dispatch software system.

Benefits

  • Fully funded pension
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Accident insurance
  • Critical illness insurance
  • Disability insurance
  • Hospital indemnity insurance
  • Identity theft protection
  • Generous paid time off (PTO)
  • Paid holidays
  • 401(k) plan with company matching
  • Free Employee Assistance Program (EAP)
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