All Programs - Energy Auditor

Talent Acquisition•Wilmington, NC

1d•Hybrid

About The Position

The Energy Auditor is responsible for providing our services directly to small business tenants, building owners and other utility customers. You will provide expert advice and coordination for our programs while recommending specific modifications to electric and/or gas systems through exemplary customer service; you will also convince prospective clients of the improved efficiency that our services will bring. This role combines field work with office time. You will also be working with others who are passionate about energy efficiency and making a positive impact on the industry.

Requirements

Bachelor’s degree preferred. Technical school degree combined with demonstrated experience in the electric/gas utility field will be considered. Equivalent work experience may be considered.
1-2 years of experience in the electric or natural gas utility industry, facilities management, HVAC design or sales, commercial and industrial lighting, or conservation and energy management
Must be self-motivated, organized and have an ability to prioritize workload
Must be flexible to handle a wide work variety and work at a fast pace
Proficient in Microsoft Office, specifically Word, Excel and Outlook
Strong data entry skills in entering information in tracking systems/databases
Ability to communicate effectively, both verbally and in writing with customers, clients and employees
Ability to analyze and interpret data and solve practical problems
Knowledge of mathematical concepts such as fractions, percentages and ratios
Valid driver’s license

Nice To Haves

Previous energy efficiency and/or energy modeling experience
Previous customer service, sales, or marketing experience

Responsibilities

Promote the energy efficiency program to customers through the completion of scheduled energy assessments
Work with building owners and property managers to provide energy efficiency advice and assistance in participating in energy efficiency programs
Develop a comprehensive understanding of the program’s strategic direction regarding energy efficiency and the business activities of its customers
Identify and provide documentation of on-site opportunities for energy efficiency and provide follow-up to customers as required
Discuss technical elements of energy consuming equipment—i.e., lighting, HVAC, hot water systems, building and pipe insulation, and air sealing
Enter data into spreadsheets and databases to determine energy savings and to manage current projects which may also include collaborating with Energy Engineers as required
Maintain professional appearance appropriate for a representative of our organization and the utility
Build quick rapport with customers. Quickly initiate conversations with customers on site regarding energy usage at the facility
When required, provide written summary reports directly to the customer, and summary reports to the client/Program Manager
Be able to work in a team atmosphere, and willing to collaborate on continuous improvement of operations year after year
Lead presentations promoting energy efficiency programs for targeted groups
Perform direct installation of faucet aerators and LED lamps and other direct install measures in qualified customer facilities
Conduct inventory counts and submit inventory reports as requested by management.
Assure the cleanliness and organization of Franklin Energy warehouse locations and fleet vehicle parking areas by regularly assisting with the cleaning and organization of those areas - this includes proper storage of product and recycling materials, if applicable.
Assure assigned fleet vehicles have all safety products located within and attached to the vehicle, and that the vehicles are kept clean and orderly.
Perform routine vehicle safety inspections and submit inspection and maintenance reports to management upon request.
All other duties as assigned