EndPoint Technician Intern - 2026 - 2027 School Year

Harford County Public Schools•Bel Air, MD

1d•Onsite

About The Position

Under direct supervision, uses specialized knowledge or skills to perform hardware support and repairs. HCPS is committed to recruiting and retaining effective and diverse educators and staff to build a climate of student success and improve learning experiences for every child in every classroom.

Requirements

Must be at least 18 years of age.
Knowledge of endpoint hardware and wired/wireless networking utilizing TCP/IP.
Applies technical knowledge of electronics principles in determining equipment malfunctions and applies skill in restoring equipment operation.
Able to work independently or as a member of a team.
Excellent verbal and written communication skills; able to work effectively with a wide range of customers of diverse backgrounds and varying technical knowledge.
Possess excellent organizational skills; able to assess priorities and plan work schedules on a day-to-day basis.
Physically able to perform the essential functions, with or without reasonable accommodations, of the everyday responsibilities including lifting, carrying, pushing, pulling materials up to 50 pounds, and the ability to climb ladders more than 15 feet.

Responsibilities

Investigates, analyzes, and resolves hardware, associated software, and communications problems on HCPS' endpoint systems including connected peripherals; performs hardware repairs and maintenance on a wide variety of technology-based devices.
Provides hardware technical assistance and support; troubleshoots and resolves system hardware, software, audio/video, and communications failures and conflicts.
Evaluates existing endpoint system's hardware and performs systems upgrades; based on customer or district needs, tests endpoint systems and resolves configuration conflicts and errors.
Performs other work-related duties of similar scope and complexity as assigned.