Endpoint Systems Manager

Capitol Federal® Savings Bank•Topeka, KS

1d•Onsite

About The Position

The Endpoint Systems Manager is responsible for the strategy, architecture, lifecycle management, security, and operational excellence of all enterprise endpoint systems. This role oversees the full endpoint environment—including workstations, operating systems, endpoint security, device management platforms, patching, automation, and user experience—while leading and developing a multi-tier endpoint engineering team. This position plays a critical role in enabling productivity, security, resilience, and scalability across the organization’s end-user technology footprint and serves as a key partner to Service Desk, Security, Infrastructure, and Business stakeholders.

Requirements

Minimum 10+ years of progressive IT experience, including substantial endpoint engineering experience.
5+ years of people leadership managing technical teams preferred.
Deep expertise in endpoint operating systems, device management, automation, and security.
Strong leadership, communication, and influence skills across technical and non-technical audiences.
Proven ability to design scalable systems and lead teams through change.
Strong documentation, planning, and process-improvement skills.

Nice To Haves

College degree in Information Technology or related field preferred; equivalent experience considered.

Responsibilities

Lead, coach, and develop Endpoint Systems Admin I, II, III, and Senior Endpoint Administrator.
Establish clear role expectations, career progression, technical standards, and performance goals.
Conduct performance reviews, provide continuous feedback, and support professional development and certification efforts.
Ensure appropriate staffing, skill coverage, and succession planning across endpoint functions.
Foster a culture of accountability, continuous improvement, and operational excellence.
Own with champion the enterprise endpoint strategy, roadmap, and lifecycle management (hardware, OS, tools, and platforms).
Define and maintain architectural standards for endpoint operating systems, device configuration, and management tooling.
Ensure endpoint solutions align with business needs, security standards, and IT strategy.
Evaluate, pilot, and recommend new endpoint technologies and enhancements.
Oversee design, deployment, and maintenance of endpoint management platforms (e.g., imaging, MDM, configuration management, patching, endpoint security).
Ensure reliable, scalable, and secure endpoint builds and configurations across all user groups.
Lead efforts to reduce manual work through automation, scripting, and process optimization.
Establish and maintain standard operating procedures, documentation, and runbooks.
Partner with Information Security to ensure endpoints meet security, regulatory, and audit requirements.
Ensure timely patching, remediation, and vulnerability management across all endpoint devices.
Support SOX, regulatory exams, audits, and disaster recovery planning and testing as it relates to endpoints.
Enforce endpoint policies, standards, and incident response processes.
Work closely with Service Desk leadership to ensure seamless escalation paths and support models.
Collaborate with Infrastructure, Network, Applications, and Security teams to deliver end-to-end solutions.
Serve as a trusted advisor to business leaders on endpoint capabilities, risks, and improvements.
Communicate endpoint performance, risks, and roadmap updates to IT leadership.
Ensure high availability, performance, and stability of the endpoint environment.
Lead root cause analysis for endpoint-related incidents and drive corrective actions.
Monitor service metrics, user experience indicators, and operational KPIs.
Manage vendors, partners, and external resources supporting endpoint initiatives.
Participate in departmental and organizational initiatives.
Participate in Branch visit quarterly.
Advise application owners on the technology possibilities and requirements.
Assist users by recognizing their needs and creating and delivering solutions to meet those needs.
Participate in regulatory compliance including SOX 404 testing and integration.
Must comply with current applicable laws, regulations and bank policies and procedures.
Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.
Comply with all applicable laws, regulations, and organizational policies.
Perform other duties as assigned.