Endpoint Systems Administrator

The Bernard Group Inc•Chanhassen, MN

2h•$65,000 - $75,000•Onsite

About The Position

We're looking for an Endpoint Systems Administrator who enjoys solving complex technical challenges, improving endpoint security, and supporting employees across a fast-paced organization. If you're someone who loves working across Windows and macOS environments, enjoys troubleshooting, and wants to help shape the future of enterprise IT, we'd love to meet you. In this role, you'll serve as a key member of our Technology Enablement team by managing endpoint infrastructure, strengthening security, and providing advanced technical support across the organization. You'll partner with teammates across IT to ensure our systems remain reliable, secure, and efficient.

Requirements

A Bachelor's degree in Information Technology, Computer Science, or equivalent professional experience
2+ years supporting enterprise IT environments
Experience administering Windows and macOS devices
Working knowledge of Active Directory and Group Policy
Experience with endpoint management platforms such as Endpoint Central, Kandji, Intune, Jamf, or similar tools
Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN)
Excellent troubleshooting and problem-solving skills
Outstanding communication skills and a customer-first mindset
CompTIA A+, Network+, or similar certifications
Technical aptitude and advanced knowledge of technologies such as: Windows and macOS desktop support, core Microsoft Office Applications, and networking technologies
Strong analytical and problem-solving skills
Flexible and change activities quickly, based on business needs
Able to work in a team-oriented, collaborative environment
Adhere to a strong work ethic with a desire to learn, grow and develop new skills
Strong communication and Solid organizational skills
Able to effectively communicate, both verbally and in writing. Strong interpersonal skills including, demonstrated listening skills and the ability to present ideas and thoughts concisely and effectively both internally and outside the organization
Willing to admit when you make a mistake (it happens to the best of us)
Fiercely loyal to both our customers and team
Trustworthy, reliable, and easy to get along with
Enthusiastic and eager to take on new challenges
Adaptable and willing to wear whatever hat gets the job done

Nice To Haves

Experience with Cisco Meraki environments
Experience supporting Microsoft 365 and Google Workspace
Familiarity with endpoint security frameworks and security best practices

Responsibilities

Administer and optimize endpoint management platforms for Windows and macOS devices
Deploy configure, and support laptops, desktops, mobile devices, printers, and peripherals
Manage security updates, endpoint compliance, antivirus, and endpoint detection tools
Troubleshoot complex hardware, software, and connectivity issues while serving as an escalation point for technical support
Support Microsoft 365, Google Workspace, Adobe Creative Suite, and other enterprise applications
Perform hardware diagnostics and repairs on laptops and desktops
Administer Active Directory, Group Policy, user provisioning, and endpoint security policies
Assist with network infrastructure including Cisco Meraki hardware, wireless access points, VPN, DNS, DHCP, and TCP/IP troubleshooting
Participate in vulnerability remediation, security initiatives, and incident response activities
Mentor Level 1 support team members and helping drive continuous improvement across IT operations