Endoscopy Technician

Emory•Atlanta, GA

1d•Onsite

About The Position

Emory Healthcare is seeking an experienced Endoscopy Technician to lead and enhance endoscopy operations within their hospitals and outpatient clinics. This role is crucial for ensuring a seamless patient experience from pre-procedure to post-care. The position involves equipment maintenance, assisting with procedures, patient preparation, and post-procedure care. The role emphasizes leadership, patient-centric services, operational excellence, collaboration, and compliance.

Requirements

High School Diploma or equivalent.
Graduation from an accredited endoscopy technology program or equivalent job training, or 5 years experience.
Certification in Endoscopy.
Must be able to function as a clinical expert in a service line and have the ability to float to other service lines as needed.
Individual is considered an expert in at least one specialty area and can competently handle multiple specialties.
A proactive approach to developing innovative solutions aimed at improving processes, enhancing patient satisfaction, and streamlining communication across diverse teams.

Responsibilities

Develop and implement initiatives to streamline endoscopy processes for an efficient and effective patient experience.
Provide strategic leadership and management to endoscopy teams in hospital and outpatient clinic settings.
Cultivate a supportive and growth-oriented environment for technicians, promoting specialization and professional development.
Oversee the endoscopy process to ensure a seamless patient experience from pre-procedure through post-procedure.
Directly engage with patients to provide clear guidance on preparation, procedural steps, and post-care instructions.
Ensure technicians are equipped to educate patients about their responsibilities, procedural expectations, and available support options.
Manage the day-to-day operations of endoscopy services, optimizing workflows and resource allocation.
Monitor and analyze performance metrics and implement quality improvement initiatives.
Collaborate with hospital administration, clinic leaders, and other departments to ensure integrated endoscopy services.
Maintain open and effective communication with all stakeholders, providing updates on endoscopy operations and patient impact.
Ensure compliance with all regulations and policies related to endoscopy procedures and patient care.
Develop and implement protocols to enhance patient understanding of procedural expectations, preparation, and post-care instructions.