Endoscopy Assistant

MNGI•Eagan, MN

7d•$22 - $25•Onsite

About The Position

The Endoscopy Assistant plays a crucial role in patient care within the Eagan Endoscopy Center. This part-time position, working .9 FTE (36 hours/week) over 4 days with 9-hour shifts, involves a variety of responsibilities across different areas of the center, including the front desk, admitting/recovery/circulating, and the procedure room. The role requires a high school diploma or equivalent, with additional healthcare education preferred. CPR and BLS certifications are required or must be obtained within 3 months of the start date. The position demands excellent customer service, public safety awareness, and infection prevention knowledge, along with strong problem-solving, detail-oriented, and active listening skills. Key abilities include being a self-starter, anticipating needs, multitasking, effective teamwork, and clear communication. The role involves significant physical demands, including lifting up to 50 pounds, standing for long periods, moving quickly, and wearing personal protective equipment. The working environment is clinical, with potential exposure to hazardous conditions and body fluids, requiring adherence to safety protocols and the use of PPE. The company emphasizes a Culture of Caring, built on Compassion, Teamwork, and Integrity.

Requirements

High school diploma or equivalent required.
CPR certification is required or willing to obtain within 3 months of start date.
BLS Certification required.
Ability to gain certification will be provided through MNGI, must be completed within 3 months of start date.
Customer Service knowledge.
Public Safety knowledge.
Infection Prevention knowledge.
Problem solver skill.
Detail oriented skill.
Use active listening skills.
Self-starter and ability to see work that is needed to be done.
Ability to anticipate the needs of patients, staff and physicians.
Ability to handle multiple tasks at once, with the ability to prioritize tasks.
Ability to work effectively as part of a team.
Ability to communicate effectively verbally and in writing.
Proven success in anticipating the needs of patients, staff and physicians.

Nice To Haves

Additional healthcare education preferred.

Responsibilities

Greet patients and visitors.
Check in all appointments that occur at the endoscopy center.
Assist patients with completing necessary forms while maintaining patient confidentiality in accordance with HIPAA and practice regulations.
Assist patients and visitors with questions and concerns.
Maintain a clean and presentable lobby area.
Greet and room patients.
Safeguard patient privacy and confidentiality.
Assist patients with activities of daily living (ADLs), including dressing and toileting, as well as supporting mobility needs such as ambulation and transfers between stretchers, chairs, wheelchairs, and vehicles.
Provide emotional support and companionship to patients and visitors.
Observe and report changes in patients’ condition to nursing staff.
Document care provided accurately and promptly.
Assist patients during the discharge process.
Clean and prepare patient areas, including disinfecting stretchers, remaking beds, and turning over rooms, while maintaining cleanliness of the restrooms and exam rooms according to Endoscopy and Infection Control Policies to ensure a safe, sanitary environment.
Monitor, organize, and restock medical and personal care supplies in patient rooms, nursing stations, supply carts, and storage areas, ensuring inventory levels are adequate and up-to-date, and reporting low or expired items to the appropriate staff.
Assist physicians during endoscopic procedures.
Anticipate physician needs and provide instruments and tools promptly.
Prepare procedure rooms with necessary equipment and supplies.
Escort patients to and from the procedure room.
Provide basic comfort and reassurance to patients.
Accurately document procedural details and cleaning records.
Utilize proper regulatory, facility, and infection control standards and techniques.