Endoscopy Assistant

MNGI•Woodbury, MN

3d•Onsite

About The Position

The Endoscopy Assistant plays a crucial role in patient care at the Woodbury Endoscopy Center. This part-time position involves a variety of responsibilities, from front desk duties to assisting in recovery and procedure rooms. The role requires a high school diploma or equivalent, CPR certification, and BLS certification. The ideal candidate will possess strong customer service skills, attention to detail, and the ability to work effectively in a fast-paced clinical environment. This position offers a competitive salary range and a comprehensive benefits package, including health coverage, retirement savings, and generous paid time off.

Requirements

High school diploma or equivalent required.
CPR certification is required or willing to obtain within 3 months of start date.
BLS Certification required.
Ability to gain certification will be provided through MNGI, must be completed within 3 months of start date.
Knowledge of Customer Service, Public Safety, and Infection Prevention.
Skills in problem-solving, attention to detail, and active listening.
Ability to be a self-starter and see work that is needed to be done.
Ability to anticipate the needs of patients, staff, and physicians.
Ability to handle multiple tasks at once, with the ability to prioritize tasks.
Ability to work effectively as part of a team.
Ability to communicate effectively verbally and in writing.
Proven success in anticipating the needs of patients, staff, and physicians.

Nice To Haves

Additional healthcare education preferred.

Responsibilities

Greet patients and visitors at the front desk.
Check in all appointments occurring at the endoscopy center.
Assist patients with completing necessary forms while maintaining patient confidentiality in accordance with HIPAA and practice regulations.
Answer patient and visitor questions and concerns.
Maintain a clean and presentable lobby area.
Greet and room patients for admitting/recovery.
Safeguard patient privacy and confidentiality.
Assist patients with activities of daily living (ADLs), including dressing and toileting, and support mobility needs such as ambulation and transfers.
Provide emotional support and companionship to patients and visitors.
Observe and report changes in patients’ condition to nursing staff.
Document care provided accurately and promptly.
Assist patients during the discharge process.
Clean and prepare patient areas, including disinfecting stretchers, remaking beds, and turning over rooms, while maintaining cleanliness of restrooms and exam rooms according to Endoscopy and Infection Control Policies.
Monitor, organize, and restock medical and personal care supplies in patient rooms, nursing stations, supply carts, and storage areas.
Assist physicians during endoscopic procedures.
Anticipate physician needs and provide instruments and tools promptly.
Prepare procedure rooms with necessary equipment and supplies.
Escort patients to and from the procedure room.
Provide basic comfort and reassurance to patients.
Accurately document procedural details and cleaning records.
Utilize proper regulatory, facility, and infection control standards and techniques.