Endoscopy Assistant

MNGI•Maple Grove, MN

3d•Onsite

About The Position

The Endoscopy Assistant plays a crucial role in supporting patient care and operational efficiency at the Maple Grove Endoscopy Center. This part-time position involves a variety of responsibilities across different areas of the center, including front desk duties, assisting in admitting, recovery, and circulating, as well as supporting physicians during procedures. The role requires a high level of customer service, attention to detail, and the ability to work effectively in a fast-paced clinical environment. The ideal candidate will be a self-starter, able to anticipate needs, and committed to maintaining a safe, clean, and supportive environment for patients and staff.

Requirements

High school diploma or equivalent required.
CPR certification required or willing to obtain within 3 months of start date.
BLS Certification required or willing to obtain within 3 months of start date.
Ability to gain certification will be provided through MNGI, must be completed within 3 months of start date.
Knowledge of Customer Service.
Knowledge of Public Safety.
Knowledge of Infection Prevention.
Problem solver.
Detail oriented.
Use active listening skills.
Self-starter and ability to see work that is needed to be done.
Ability to anticipate the needs of patients, staff and physicians.
Ability to handle multiple tasks at once, with the ability to prioritize tasks.
Ability to work effectively as part of a team.
Ability to communicate effectively verbally and in writing.
Proven success in anticipating the needs of patients, staff and physicians.
Regular attendance is required.
Ability to lift and transport up to 50 pounds on occasion.
Ability to reach to hang scopes and stock supplies.
Must be able to stand for long periods of time.
Must be able to move quickly on their feet.
Must be able to tolerate personal protective equipment including; gowns, gloves, face masks and eye protection.
Specific vision abilities required by this job include close vision and the ability to adjust focus.

Nice To Haves

Additional healthcare education preferred.

Responsibilities

Greet patients and visitors at the front desk.
Check in all appointments occurring at the endoscopy center.
Assist patients with completing necessary forms while maintaining patient confidentiality in accordance with HIPAA and practice regulations.
Address patient and visitor questions and concerns.
Maintain a clean and presentable lobby area.
Greet and room patients in admitting/recovery areas.
Safeguard patient privacy and confidentiality.
Assist patients with activities of daily living (ADLs), including dressing and toileting.
Support patient mobility needs such as ambulation and transfers between stretchers, chairs, wheelchairs, and vehicles.
Provide emotional support and companionship to patients and visitors.
Observe and report changes in patients’ condition to nursing staff.
Document care provided accurately and promptly.
Assist patients during the discharge process.
Clean and prepare patient areas, including disinfecting stretchers, remaking beds, and turning over rooms.
Maintain cleanliness of restrooms and exam rooms according to Endoscopy and Infection Control Policies.
Monitor, organize, and restock medical and personal care supplies in patient rooms, nursing stations, supply carts, and storage areas.
Report low or expired supply items to the appropriate staff.
Assist physicians during endoscopic procedures.
Anticipate physician needs and provide instruments and tools promptly.
Prepare procedure rooms with necessary equipment and supplies.
Escort patients to and from the procedure room.
Provide basic comfort and reassurance to patients during procedures.
Accurately document procedural details and cleaning records.
Utilize proper regulatory, facility, and infection control standards and techniques.